ENGINEERING CLARITY:
Transforming Hearing Aid Fitting with Intuitive Software Solutions
Client Overview
Our client is an Italian hearing aid innovator with a strong international presence, producing 100% Made-in-Italy devices. Driven by values of transparency, credibility, and passion, their mission centers on advancing audiological knowledge and global hearing prevention. They partner with Havana’s Institute of Neurosciences, operating Latin America’s most advanced audiological center.
The Challenge
The client’s legacy fitting software suffered from two critical constraints that impeded global
audiology workflows:
Fragmented legacy software requiring excessive clicks for basic navigation
No role-based access control for different user types (admin/audiologist/developer)
Missing critical features: Autofit, Tinnitus management, and patient history tracking
Inability to configure hearing aids for different sound environments
Lost source code, preventing system upgrades or migrations
Our Approach
To address these challenges, we delivered a comprehensive software transformation:
End-to-End Workflow Design:
Created a unified patient journey:
- Patient
- Audiogram
- Device Communication
- Autofit
Role-Based Access System:
Implemented tiered logins with
specialized permissions:
- Admin: Manages audiologist
accounts
- Audiologist: Creates patient
profiles and fittings
- Developer: Adds/configures
hearing products
Advanced Clinical Capabilities:
Added 6 new features: Autofit, Tinnitus management, Patient History, Data Logging, Attack/Release, Frequency Equalization
Technical Modernization:
Rewrote software using WPF Framework (C#) with OnSemi Rhythm hardware integration
UI/UX Revolution:
- Applied Adobe XD for user-centric
interface design
- Implemented navigation principles:
User control, cognitive load
reduction
- Conducted visual research across
leading hearing aid brands
Agile Requirement Delivery:
Implemented 42 client requirements through iterative development
The Business Impact
The transformation delivered measurable improvements in audiological care:
Accelerated Clinical Workflows
Eliminated multi-click navigation bottlenecks through intuitive UI design
Operational Control
Enabled parallel workflows through role-based access tiers
42 Requirements Delivered
Delivered 100% of requested capabilities in a single release
Operational Control
Enabled parallel workflows through role-based access tiers
6 Clinical Features Enabled
Introducing advanced fitting features, including Autofit and Frequency Equalization
Global Standardization
Supported deployment across international clinics, including Havana's advanced audiological center
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