Accelerate your Product and Service Innovation with Atlassian
Enabling into an Agile enterprise with Atlassian
MicroGenesis is one of Atlassian’s leading Solution Partner providing its enterprise grade solutions and services focusing on DevOps, Agile, ITSM, Work Management and more. We provide support to companies and teams of all sizes with their software development and delivery challenges, right from Consulting, Licensing, Implementation, System Integration to Managed Support Services for all Atlassian and Marketplace applications.
Atlassian – An added value for your organization
Solutions designed with # 1 Teamwork Software
DevOps
- Developing in DevOps
- Continuous Integration
- Continuous Deployment
- Continuous Testing
- Infrastructure Automation
Agile Application Lifecycle Management
- Requirements Management
- Test Management
- Project Management
- Build and Release Management
IT Service Management
- Incident management
- Service Request Management
- Problem management
- Asset Management
Work Management
- Process management
- Project Management
- Knowledge Management
Atlassian Products
Tools for Teams, from Startups to Enterprise.
Atlassian’s products serve teams of all sizes, in virtually every industry, from IT and service teams to software and technical teams to continuously build, test and deliver software, with increased agility, reliability and quality, in a cost-effective manner.
PLAN, TRACK AND SUPPORT
- Jira – An agile project management software that allows team to plan, track, and release high quality software
- Jira Service Management – A flexible, collaborative ITSM solution built with intuitive customer portal and real-time reports for rapid service delivery
- Jira Align – Connect business and technology teams to align strategy with outcomes at enterprise scale
- Jira Work Management – A structured work management tool for organizations to plan and track work across teams and projects within a highly-configurable, well-defined framework.
- Statuspage – Keep customers and employees informed during downtime or scheduled maintenance
- Opsgenie – Notify the right people at the right time with powerful incident alerting and on-call schedules
- Halp – Capture, track, and resolve employee requests directly in Slack. Set up automated answers for frequently asked questions
- Insight – An asset management solution that helps teams gain complete visibility into infrastructure dependencies to easily manage assets, quickly troubleshoot incidents, and minimize the downstream impact of changes
IDENTITY & SECURITY
- Atlassian Access – Organization insights, User lifecycle management, security policies, SSO, SAML, Active Directory integrations and access control across your Atlassian cloud infrastructure.
- Crowd – The single sign-on and identity management tool that’s easy to use, administer, and integrate
COLLABORATE
- Confluence – A collaborative platform to organize your work, create documents, and discuss with teams in a central repository or on intranet to share information across organization
- Trello – Collaborate and get more done. Trello boards enable your team to organize projects in a fun, flexible, and visual way
CODE, BUILD & SHIP
- Bitbucket – Distributed version control system to manage and share your Git repositories to build and ship software, as a team
- Sourcetree – Harness the full power of Git and Mercurial in a beautifully simple application. Get the free Git and Mercurial desktop client for Mac and Windows
- Bamboo – A continuous integration, deployment, and release management tool that ties automated builds, tests and releases together in a single workflow
- Fisheye – Instant search of all your source code from your source code management systems including SVN, Git, Mercurial, CVS and Perforce – all in one tool
- Crucible – Allows you to discuss changes with your team, share knowledge, review code and identify possible flaws
Make the most out of your Atlassian investments with our expert services and result-driven approach
Quick Start Package
We provide short term engagements for implementing specific Atlassian applications and practices based on your unique needs and goals.
- Planning
- Installation
- Configuration
- User Orientation
Atlassian License Management
As part of our licensing services, our Atlassian experts can advise on evaluating, selecting, purchasing, renewing all of your Atlassian licensing and Marketplace applications
- License Procurement
- License Renewals
- License Rationalization
- License Co-Terming
Atlassian Implementation
We provide skilled guidance to adopt all or parts of Atlassian tools and processes based on industry best practices
- Develop Solution Architecture
- Develop Statement of Work
- Installation and Configuration
- Technology Management
Atlassian Consulting
Guide you on adopting Atlassian best practices and tools that will best fit within your organization
- Business Need Analysis
- Define Business Initiatives
- Assess Processes & Systems
- Tool and Technology Evaluation
Integration and Migration Services
Integrate or migrate your existing tools into Atlassian ecosystem with proven Marketplace or 3rd party applications
- Setup & Config. of Marketplace Apps
- Integration/ Migration of 3rd Party Apps
- Migration of Online / On-Premise Apps
Custom Development
We develop custom plugins, dashboards, templates, themes or integrate third-party capabilities to address specific business needs.
- Custom plugin development
- Build Workflows and dashboards
- Build add-on features
- Connectors for Cloud & On-Premise Apps
Software Upgradation Service
We can help with upgrading your Atlassian applications to the latest version, different user tier or hosting environment.
- Upgrade to latest versions/ User tier
- Access to latest features
- Applying downloads, patches and fixes
Coaching and Training
We provide standard and customized courses to enhance your team’s skills and productivity
- Standard and customized courses
- User Orientation
- Best Practice Guidance
- Skill and productivity improvement
Consultant On-Demand
We provide technical experts on a short term or long-term basis to supplement your team based on the additional skills required to support your growth initiatives.
- Implementation Services
- Technology Management
- T&M or Project Based
Managed Service
Our support management plans are designed to provide you with the ideal level of support and guidance and expertise you need in your Atlassian journey.
- Application Support; 5×8 or 24×7
- Troubleshoot and resolve issues
- roduct and Service Enhancements
WHY MICROGENESIS
Contact us
At MicroGenesis, we are committed to deliver value-driven solutions and scalable results for the success of our clients and partners. We design and build digital solutions with our clients as the center of all our efforts.
To find out more about how our MicroGenesis Managed Support Services for Atlassian, provides a proactive support offering for your organization, contact us: