ALM Managed Services

End-to-end ALM Managed Services for your application lifecycle ecosystem. Deliver faster, comply fully and scale sustainably.

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Overview

Fully Managed ALM Services Built for Compliance-Driven Enterprises

Our ALM Managed Services provide end-to-end ownership of your application lifecycle ecosystem—covering tools, processes, integrations, infrastructure, and ongoing operations. We help organizations deliver faster, ensure regulatory compliance, and scale sustainably by eliminating tool sprawl, improving traceability, and reducing operational overhead. Backed by certified experts and proven frameworks, our services support compliance-driven industries across automotive, aerospace, defense, and MedTech. With 24×7 support and continuous optimization, we enable your teams to focus on innovation while we manage the platform.

Our Accreditations

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Case Study

Engineering Clarity - Transforming Hearing Aid Fitting with Intuitive Software Solutions

Delivering Robust Avionics Software Systems for Defence Operation

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Empowering Enterprises Accelerate Innovation with Atlassian Applications

Comprehensive Adoption of IBM ELM

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Implementation of Jira and Atlassian Guard along with the Automation and Change Management

Implementation of Jira Service Management (JSM) - Insurance

Implementation of Jira and Atlassian – IT Services

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Our Services

Fully-Managed ALM Services that Scale with You

Our ALM Managed Services are tailored to support the entire lifecycle of your application development infrastructure, including tools, processes, integrations, and ongoing operations.

Process Implementation & Optimization

As a part of our ALM managed services, we help organizations define, standardize, and implement ALM processes aligned with ASPICE, ISO 26262, DO178B, IEC 62304, CMMI, and Agile methodologies.

Implementation, Configuration & Tool Deployment

Our ALM managed services cover the complete setup process – from installation to customization, ensuring traceability, collaboration, and compliance.

Integration & Migration Services

Through our ALM managed services, we connect ALM tools with legacy and third-party applications like Jira, DOORS, Jenkins, and PLM systems, ensuring smooth, risk-free migration.

DevOps Implementation

We design and implement CI/CD/CT pipelines that tightly integrate with ALM tools, enabling you to automate builds, testing, and deployment cycles—driving faster delivery and continuous improvement.

Embedded Testing

We integrate embedded testing frameworks within ALM and DevOps environments, which ensures end-to-end validation, compliance with safety standards (ISO 26262, DO-178C), and defect-free releases.

Model-Based Systems Engineering (MBSE)

We implement MBSE frameworks integrated with ALM tools for holistic system design and traceability. This supports complex product development with consistent models, requirements, and validation.

Application & Project Administration

Our ALM managed services take care of user management, permissions, workflows, templates, and project configurations, allowing teams to focus on delivery instead of administration.

Software Updates & Maintenance

With our ALM managed services, you stay current with the latest versions and patches while we manage validation, regression checks, and compatibility assessments.

Business Continuity & Scaling Support

Our managed frameworks ensure that your ALM systems are resilient to disruptions. We implement redundancy, load balancing, and scaling models so your platform grows with your business demands.

24×7 Application Support

Our ALM managed services include 24X7 monitoring and issue resolution, defect triage and administrative support to ensure uninterrupted availability.

Performance Monitoring

We proactively track system health, performance metrics, and resource utilization across ALM environments. Early anomaly detection and optimization ensure high availability and consistent performance for distributed teams.

Data Backup & Recovery

Secure, automated data backup routines protect your ALM repositories against data loss or corruption. We implement recovery strategies for minimal downtime and compliance with organizational data retention policies.

Infrastructure & Platform Management

From on-premise servers to cloud-based setups, we manage the entire ALM infrastructure—installation, upgrades, patching, and capacity planning. Our focus is to ensure reliability, scalability, and optimal system configuration.

Training & Onboarding (Users & Admins)

We provide structured training sessions and onboarding materials for end-users and administrators. This ensures maximum adoption, consistent usage, and efficient operation of ALM tools across teams.

Consultant-on-Demand Staffing

We help you to scale your engineering operations with our flexible consulting support. Our certified ALM experts are available on demand to provide hands-on assistance, troubleshooting, or strategic guidance.

Custom Development and Add-On Capabilities

We build custom plug-ins, dashboards, and adapters tailored to your workflow. This includes report automation, cross-tool data visualization, and extended functionalities for specific engineering needs.

Simplify your ALM operations, ensure compliance, and scale with confidence—while we manage the complexity.

Technology Ecosystem & Tools

We support best-in-class ALM platforms and associated ecosystems:

We also support custom integrations and connector development to align with your existing enterprise ecosystem.

Why Managed Services

Modern engineering teams face legacy tool sprawl, fragmented traceability, scaling bottlenecks, and regulatory pressure. With our ALM managed services, you will be able to:

Increase engineering efficiency

by shifting tool-management overhead to a trusted ALM managed services partner.

Achieve full traceability

across requirements, design, test, release and operations.

Ensure compliance readiness

with standards such as ASPICE, ISO 26262, DO-178C, and IEC 62304.

Scale securely and reliably

enterprise-grade ALM managed services frameworks.

Accelerate innovation

by freeing your developers to focus on product, not platform.

Our Process

1. Discovery & Onboarding

We assess your current ALM footprint as part of our structured ALM managed services onboarding model.

2. Implementation & Setup

Deploy or upgrade your ALM toolchain, configure workflows, integrate third-party systems, migrate data as required.

3. Managed Operations

From infrastructure maintenance to performance monitoring and 24×7 support, our ALM managed services manage the day-to-day operations.

4. Optimization & Continuous Improvement

We continuously enhance your ALM ecosystem through advanced ALM managed services capabilities.

5. Scaling & Business Continuity

We ensure your ALM platform grows with you: bolstering capacity, ensuring backups, continuity planning and global support.

Stay audit-ready and delivery-focused with fully managed, standards-compliant ALM services.

Industries We Serve

Automotive

Aerospace

Defense

Locomotive

MedTech

Customer Electronics

Why MicroGenesis

✔ Over 20 years of experience supporting compliance-driven industries
✔ Demonstrated expertise across ALM, DevOps, and Embedded Testing ecosystems
✔ Certified consultants in ASPICE, ISO 26262, DO-178C, and IEC 62304
✔ Trusted technology partner to India’s top four automotive brands
✔ Preferred ALM services provider for Tier-1 global OEM suppliers
✔ Proven experience working with India’s defense ecosystem, including DRDO labs

FAQ’s

What kinds of ALM tools do you support?

We support commercial ALM platforms (e.g., IBM ELM, Polarion, CodeBeamer) plus custom toolchains, bespoke integrations, or legacy migrations.

How do you handle 24×7 operations across time zones?

We offer global support coverage, with shift-based monitoring, escalation management, and defined SLAs tailored to your business.

Can you integrate our existing DevOps pipelines?

Yes — we specialize in linking ALM platforms with CI/CD/embedded tool-chains, enabling end-to-end automation and traceability.

Is custom development included?

Absolutely. Our service list includes “Custom Development and Add-On Capabilities” for workflows, dashboards, connectors.

How do you ensure business continuity?

Through infrastructure & platform management, performance monitoring, backups & recovery, scaling support and proactive maintenance.

Blogs

Engineering Clarity - Transforming Hearing Aid Fitting with Intuitive Software Solutions

Delivering Robust Avionics Software Systems for Defence Operation

Empowering Enterprises Accelerate Innovation with Atlassian Applications

Comprehensive Adoption of IBM ELM

Accelerating Digital-First Automotive Engineering

Implementation of Jira and Atlassian Guard along with the Automation and Change Management

Implementation of Jira Service Management (JSM) - Insurance

Implementation of Jira and Atlassian – IT Services

MicroGenesis Expands Partnership with PTC,Becomes Authorized Codebeamer Services Partner in India

Building Resilient IT Infrastructure for the Digital Enterprise

In the digital age, every organization depends on technology to operate, innovate, and compete. From...

Digital Twin for Automotive: Beyond Simulation to Real-Time Engineering Insight

What Is OSLC? A Guide to Open Services for ALM Integration

The Best ALM Software for Safety-Critical Industries

Testimonials

Scientist

Government Research Organization (Defense & Electronics)

“The training provided by your team is satisfactory.”

IT Manager

Automotive Manufacturing

“Good technical support on IBM ALM tools, addressing key needs effectively.”

Senior Consultant

Electronics Industry

“Consistently outstanding support and services in application lifecycle management.”

IT Specialist

Automotive Industry

“Professional and reliable assistance across every stage of the application lifecycle.”

Reduce operational risk and unlock engineering velocity with enterprise-grade ALM managed services.

Reach out and let's begin

Discover how our ALM Managed Services can help you to grow your business. Contact us for efficient, high-quality solutions.

Naveen M S

Business Head – Software & Systems Engineering

Nicky Chris John

Senior Technical Manager – Software & Systems Engineering

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