Atlassian Consulting Services

Our Atlassian services deliver expert implementations and tailored Atlassian solutions to boost team performance.

Overview

Empowering enterprises to accelerate innovation with Atlassian’s Tools

Atlassian’s products and Atlassian services serve teams of all sizes, in virtually every industry, from IT and service teams to software and technical teams to continuously build, test, and deliver products and services, with increased agility, reliability, and quality, in a cost-effective manner.

  • Run a world-class agile software company from discovery to delivery and operations
  • Enable your dev, IT ops, and business teams to deliver great service experiences
  • Make workflow across teams while connecting back to company goals

Your Partner for Atlassian Managed Services

MicroGenesis is a leading Atlassian Platinum Solution Partner specializing in Agile, DevOps, and ITSM practices. As Atlassian solution experts, we provide a wide range of solutions and services to organizations and teams of all sizes across industries, right from Consulting, Licensing, Implementation, System Integration, to Managed Support Services, and help them achieve higher levels of visibility, collaboration, productivity, and quality with Atlassian and marketplace applications.

Case Study

Services

Purpose-fit guidance and support for your Atlassian adoption and growth journey

MicroGenesis, the leading Atlassian Platinum Solutions Partner, provides Atlassian Consulting Services backed by proven expertise and flexible options to help customers augment and accelerate adoption of their Atlassian tools and realize greater value from their investments. Each deployment of Atlassian products is unique, so we offer a variety of Atlassian services to support your adoption and growth journey—whether you need solution development, best practice guidance, performance tune-up, implementation assistance, or help analyzing upgradation or migration needs and optimizing your existing applications. As one of the top Atlassian partners, we ensure that you discover the right offering for your needs and get the most from your Atlassian ecosystem.

Atlassian Consulting

Leveraging our extensive experience in Atlassian Technologies, we conduct functional and technical assessments of your systems and processes.  Our Atlassian consultants use these insights to guide you on adopting best practices and tools that will best fit within your organization and ensure that your Atlassian applications are implemented and utilized effectively.

Atlassian License Management

As part of our Atlassian licensing services, our Atlassian consultants can advise on evaluating, selecting, purchasing, consolidating, co-terming, hosting, merging, upgrading, downgrading, and renewing all of your Atlassian licensing and Marketplace applications to ensure you’re getting the best possible value from your investments. As experienced Atlassian partners, we help you navigate the licensing lifecycle with ease and maximize ROI on your Atlassian tools.

Atlassian Implementation

As part of our Atlassian implementation services, we provide skilled guidance to adopt all or parts of the Atlassian tools and processes based on industry best practices. From defining the process to putting the system into operation and maintenance, we can install and configure the tools on the cloud or on the server for a specific project or organization-wide. As experienced Atlassian partners and implementation specialists, we ensure seamless integration and efficient use of the Atlassian suite—tailored to your unique business needs.

Integration and Migration Services

MicroGenesis, the leading Atlassian Platinum Solutions Partner, provides Atlassian Consulting Services backed by proven expertise and flexible options to help customers augment and accelerate adoption of their Atlassian tools and realize greater value from their investments. Each deployment of Atlassian products is unique, so we offer a variety of Atlassian services to support your adoption and growth journey—whether you need solution development, best practice guidance, performance tune-up, implementation assistance, or help analyzing upgrade or migration needs and optimizing your existing applications. Discover which offering is right for you.

Software Upgradation

We can help with upgrading your Atlassian applications to the latest version, different user tier, or hosting environment by identifying and applying downloads, patches, and fixes. As Atlassian partners, we ensure your applications maintain integrity and performance, saving you time and effort required for maintenance.

Custom Development

Our Atlassian development team can build add-on features, custom plugins, dashboard templates, and themes or integrate third-party capabilities for specific business needs to ensure your team has the best solution to effectively integrate and collaborate across the organization. Backed by our expert Atlassian consulting services, we ensure that every solution is strategically aligned with your business goals and enhances your team’s productivity.

Consultant On-Demand

We offer Atlassian services through our team of Atlassian Consultants, available on a short term or long-term basis to supplement your team based on the additional skills required to support your growth initiatives. Our Atlassian consultants provide real-time assistance with specific tasks such as coaching, performance tune-up, implementation and maintenance of your Atlassian applications.

Atlassian Managed Services

MicroGenesis Managed Support Services for Atlassian ensure your Atlassian applications stay up to date with scheduled upgrades, regular maintenance, and everything needed to keep your software running at the speed of business. Our Atlassian managed services provide comprehensive support to keep your systems optimized and efficient. As trusted Atlassian partners, our support management plans are designed to deliver the right level of assistance, guidance, and expertise—tailored to your needs and stage in your Atlassian journey.

Unlock the full power of Atlassian services and solutions

Atlassian Solutions Platform designed for Teamwork

Atlassian is a leading provider of collaboration, development, and issue tracking software for teams, offers a range of Atlassian services. Atlassian Platform integrates with existing systems and is customized and optimized to support each team’s unique processes, enabling seamless collaboration across the teams, resulting in high-quality applications, cost-effective, and on-time service delivery.

Accelerate software development and delivery processes with Open DevOps Solutions

Atlassian is the culture and collaboration layer of DevOps. Atlassian uniquely connects development, IT Operations, and business teams with automation across software development. As an Atlassian solution partner, our expertise combined with a suite of Atlassian products, will allow us to help you to realize tight integration between your development and operations teams by implementing a modern, automated, and flexible approach to DevOps with tools that are easy to use.

Use Cases
Benefits
  • Agile Development
  • Continuous Integration
  • Continuous Delivery
  • Continuous Testing
  • Continuous Security
  • Team Collaboration
  • Build and Release Management
  • Service Monitoring
  • Integrated Platform
  • Business Agility
  • Enhanced Collaboration
  • Improved Productivity
  • Release with Confidence
  • Improved Security
  • Faster Deployment
  • Stable Environment

Make service management faster, easier and responsive

In today’s fast-paced environment, organizations are adopting an agile, ‘service first’ model to deliver more value and stay ahead of the competition. Each team aims to provide better service, resolve issues faster, and build lasting trust within the organization. Atlassian’s approach to ITSM begins with teams at the center and combines strong culture, proven practices, and collaborative tools to keep services for employees and customers always-on. With support from Atlassian partners like MicroGenesis, organizations can implement and scale ITSM more effectively.

Use Cases
Benefits
  • Incident management
  • Service Request Management
  • Problem management
  • Change Management
  • Knowledge Management
  • Asset Management
  • Enterprise Service Management
  • Streamlined Processes
  • Improved Service Experience
  • Faster Time to Service
  • Actionable insights
  • Self-Service Knowledge Base
  • Improved Asset Visibility

Streamline your business processes and keep your teams organized

With the evolution of worldwide connections and the increasing need for cross-functional teamwork, the entire concept of how work gets done is evolving. As an Atlassian Solution Partner, we bring you Atlassian’s Work Management solution, designed to keep every individual and team—whether you work in Software Development & IT, Product Management, Human Resources, Marketing & Sales, or any other function—efficiently planning, tracking, and managing their work. Backed by our expert Atlassian consulting services, we ensure the solution is tailored to your team’s unique workflows and business goals.

Use Cases
Benefits
  • Workflow Automation
  • Process Management
  • Project and Portfolio Management
  • Document Collaboration
  • Knowledge Management
  • Manage Compliance Requirements
  • Process Consistency
  • Improved Teamwork
  • End-to-End Traceability
  • Bridge operational silos
  • Faster time to Service.
  • Enhanced Productivity
  • Achieve Compliance Requirements

How we can help in your Atlassian adoption and excellence

From individual teams all the way to the enterprise, Atlassian Services helps bring agility to the way your company operates. It’s time to build your business case and how Atlassian products can help teams work better. MicroGenesis the leading Atlassian Solution Partner is here to give you all of the recommendations and resources necessary to accelerate your product and service innovation.

  • Discover business initiatives and needs
  • Assess existing business processes and systems
  • Define solution strategy and scope of work
  • Evaluate and recommend the right Atlassian solution
  • Develop project plan and implementation architecture
  • Procure, renew, or upgrade Atlassian applications
  • Process and tool implementation
  • Integrate / migrate apps into the Atlassian ecosystem
  • Develop custom workflows and dashboards
  • Application / service enhancements
  • Atlassian best practice guidance
  • Provide Atlassian consultants on demand
  • Provide application support and maintenance

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Testimonials

From implementation to optimization, our Atlassian services and solutions drive results.

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Discover how Atlassian Solutions and Services can accelerate your product and service innovation at enterprise scale.

Santy Nelson

Business Head – Enterprise Solutions

Girish Shenoy

Technical Services Head – Enterprise Solutions

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