Complexity to Clarity:
Streamlining Automotive
R&D with ALM
Client: Automotive Supplier
Client's Industry: Automotive
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Client Overview
- Our client is a global leader in automotive research and development, renowned for its engineering innovations. With over 175,000 employees and operations spanning multiple locations worldwide, managing IT services efficiently was a growing issue.
The Challenge
The client faced critical roadblocks that impacted efficiency and time-to-market:
- The absence of a unified software development platform across the organization and its vendors.
- Reducing vehicle development cycles from 60 months to 36 months for faster time-to-market.
- Lack of visibility for software development, leading to production delays.
Our Approach
To tackle these challenges, we implemented a robust ALM
(Application Lifecycle Management) solution:
Unified Software Development Platform:
Consolidated multiple vendor tools into a single, standardized and scalable ALM platform
Scalable Infrastructure:
Started with 2 servers, expanding to 24 servers supporting 2,000 BUs and integrating 15+ tools.
24x7 support across hundreds of business units and divisions globally:
Established four accessible helpdesk channels Hotline, Service Request Portal, Chat, and Email.
Agile Resource Management:
A team of 40 (scaling up to 52 during peak periods) ensures smooth operations for 30,000+ users, peaking at 45,000 users.
Automation & Cost Optimization:
Developed automated workflows, reducing IT spend while optimizing team efficiency.
Knowledge Management & Business Continuity:
Implemented a structured knowledge-sharing system and an integrated Business Continuity Plan (BCP) at no extra cost. integrating 15+ tools.
Language Support:
Services available in German, Chinese, Japanese, and English, ensuring smooth communication across global teams.
Global Platform Reach:
Supporting 45,000 users across 55 countries, ensuring scalability and seamless collaboration.
The Business Impact
The transformation delivered measurable improvements in IT operations:
Accelerated Development Cycles
Reduced vehicle software development timelines from 60 months to 36 months.
Improved Reliability
Introduced a four-layer technical backup plan per shift to guarantee uninterrupted operations.
Optimized IT Spend
Enabled dynamic scaling of infrastructure and teams, ensuring cost efficiency.
Saving Costs with a Centralized Platform
Enabled cost savings by consolidating R&D lab operations into a single, streamlined platform, reducing inefficiencies and overhead expenses.
Increased Efficiency & Reusability
Standardized development processes and enabled seamless software reuse across vendors.
Connect with us
If you’re looking for an IBM Engineering Lifecycle Management (ELM) partner, please feel free to contact us.