Deliver High-Quality Applications with Continuous Quality Engineering

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IBM ELM Partner in Chennai​

Overview

Enabling Quality Assurance Driven by Best Practices

Efficient testing and quality assurance (QA) are essential to the success of any software development project. MicroGenesis Quality Engineering and assurance services, combined with a modern test automation framework, enable enterprises to effectively develop software and to deliver high-quality applications with speed and efficiency.

MicroGenesis brings strong capabilities in end-to-end testing of core business applications across industries, with Quality Assurance across the application lifecycle. Our Quality Engineering services are designed to align with your business needs to improve the quality of your applications and accelerate release to market.

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Our Accreditations

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QA & Testing​

Case Study

How Digital Twins Enable Predictive Compliance in MedTech & Manufacturing
How Digital Twins Enable Predictive Compliance in MedTech & Manufacturing 
A digital twin continuously reflects what your process is doing and what it’s about to do. Applied to...
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The Great ALM Dilemma Racing in the Cloud Without Crashing
The Great ALM Dilemma: Racing in the Cloud Without Crashing 
A world-class automotive team builds a hyper-efficient pit crew that can change all four tyres in less...
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Modernize IT operations with the right ITSM solution
Jira Service Management vs ServiceNow: Which Wins for Mid-Market IT Teams? 
Choosing the right IT Service Management (ITSM) platform is one of the most important technology decisions...
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Transform software delivery with expert DevOps guidance
How to Select a DevOps Transformation Partner: A Buyer's Guide 
DevOps has evolved from a competitive advantage to a business necessity.  Organizations across...
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Codebeamer or Jira Find the best fit for ASPICE
Codebeamer vs Jira for Automotive Software Teams: Which Platform Aligns Better with ASPICE?
The automotive industry is undergoing one of the most significant transformations in its history. Modern...
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Drive compliance and traceability with modern engineering tools
IBM DOORS Next vs Polarion: The Ultimate Requirements Management Showdown 
Organizations developing complex products face increasing pressure to manage requirements effectively...
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Codebeamer Requirements Management Tool
PTC Codebeamer Requirements Management Software: Features, Traceability, Compliance & Industry Use Cases 
In today’s increasingly complex product development landscape, managing requirements effectively is no...
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IBM ELM Reporting
Why IBM ELM Reporting Still Requires an Expert After 3 Years of Use 
IBM Engineering Lifecycle Management (IBM ELM) has become a cornerstone platform for organizations managing...
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DevOps Deployment Speed challenges caused by bottlenecks and manual processes
Why "We Do DevOps" Doesn't Mean Your Deployments Are Actually Faster 
Walk into almost any modern technology organization today and you’ll hear the same statement:  “We...
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Duplicate IT Tickets
Why 40% of IT Tickets Come Back as Duplicates (And How to Stop It) 
For many IT support teams, ticket volume is one of the most closely monitored metrics. Yet, a hidden...
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Services

Accelerated Testing and Continuous Quality Assurance

MicroGenesis Quality Engineering and Assurance ensures that you obtain the speed, accuracy, and agility needed to deliver software applications with a quick time to market

Application Quality Assurance

Build and deploy error-free applications and software products with our fully integrated and Intelligent automation-powered Quality Assurance services.

Test Automation

Our Testing Automation Platform (TAP) delivers test automation accelerators for DevOps and configurable solutions for Test Driven Development (TDD) and Behavior Driven Development (BDD).

Testing as a service (TAAS)

Our Testing-as-a-Service (TaaS) operating model enables you to optimize test releases more efficiently. The pay-per-usage model gives clients the flexibility to focus on lean resource utilization without cost overruns.

Test Advisory Services

Our test advisory services deliver a customized, engineering-led Quality assurance plan that best fits any customer’s specific needs.

Artificial Intelligence-Powered Testing

Our Test Automation Platform (TAP) incorporates emerging technology accelerators like AI and machine learning to implement a next-generation testing delivery model.

Transform your QA lifecycle with AI-driven, automation-first testing solutions.
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Benefits

Transform the Quality of Your Application

Why Choose MicroGenesis

Providing end-to-end testing services to improve productivity and quality

Unmatched Technical Expertise

Our QA experts are proficient with tools such as Selenium, QTP, JMeter, REST Assured, Appium, Tosca, and CA DevTest to deliver exceptional testing experiences.

In-Depth Industry Experience

25+ years of experience in implementing and strategizing quality assurance solutions for industry leaders.

Strategic Partnership

Technical partnerships with leading vendors to provide expert support and strategic guidance.

Well-Defined Strategies & Processes

Expert guidance to identify and implement the right strategies and technologies that support on-time delivery and high-quality releases.

End-to-End Test Automation Service

From strategy and planning to implementation, we offer customized test automation services for clients across various industries.

Accelerate testing, reduce defects, and modernize QA with confidence.

Schedule a consultation

Blogs

How Digital Twins Enable Predictive Compliance in MedTech & Manufacturing
How Digital Twins Enable Predictive Compliance in MedTech & Manufacturing 
A digital twin continuously reflects what your process is doing and what it’s about to do. Applied to...
Read More
The Great ALM Dilemma Racing in the Cloud Without Crashing
The Great ALM Dilemma: Racing in the Cloud Without Crashing 
A world-class automotive team builds a hyper-efficient pit crew that can change all four tyres in less...
Read More
Requirements Management
Why Your Requirements Still Live in Excel Even After Buying an ALM Tool
Organizations invest significant time, effort, and money in Application Lifecycle Management (ALM) tools...
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Beyond Compliance Smarter Software Engineering with Al
Beyond Compliance: The Future of Software Engineering in Regulated Healthcare and the Role of AI-Driven ALM  
Written by Dhananjaya KVice President – Global Markets For MedTech Product Managers, Healthcare IT Leaders,...
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Drive Innovation with Real-Time Automotive Digital Twins
Digital Twin for Automotive: Beyond Simulation to Real-Time Engineering Insight 
Written by Dhananjaya KVice President – Global Markets The Paradigm Shift That’s Redefining Automotive...
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ALM Consulting services
What Is OSLC? A Guide to Open Services for ALM Integration
In the modern software development ecosystem, integration is no longer a luxury—it’s a necessity. As...
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IBM ELM and PTC Codebeamer Integration
What is IBM ELM and PTC Codebeamer Integration? Benefits for ALM and Systems Engineering 
The Shift Towards Integrated ALM Ecosystems  In today’s complex engineering and product development...
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ALM Solutions
The Best ALM Software for Safety-Critical Industries 
In today’s fast-evolving technology landscape, safety-critical industries such as automotive, aerospace,...
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ALM Transformation
How to Transition from Traditional Development to ALM 
The transition from traditional software development to Application Lifecycle Management (ALM) represents...
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System Modeling in Software Engineering
System Modeling: The Key to Validating Requirements and Building Embedded Systems 
In today’s complex technological environment, developing embedded systems requires robust methodologies...
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Testimonials

QA & Testing​
Scientist
Government Research Organization (Defense & Electronics)

“The training provided by your team is satisfactory.”

QA & Testing​
IT Manager
Automotive Manufacturing

“Good technical support on IBM ALM tools, addressing key needs effectively.”

QA & Testing​
Senior Consultant
Electronics Industry

“Consistently outstanding support and services in application lifecycle management.”

QA & Testing​
IT Specialist
Automotive Industry

“Professional and reliable assistance across every stage of the application lifecycle.”

Deliver flawless software faster—start your QA and testing journey today.

Reach out and let's begin

Contact us to discover how our Quality Engineering and Quality Assurance services can help you drastically improve application quality

Contact Our Experts Today
Naveen-MS

Naveen M S

Business Head – Software & Systems Engineering

Nicky-Chris-John

Nicky Chris John

Senior Technical Manager – Software & Systems Engineering

Salesforce Implementation Partner

From strategy to go-live — and beyond

As your dedicated Salesforce implementation partner, MicroGenesis delivers full-lifecycle implementations using a structured, low-risk methodology designed to get you to value quickly and keep you there through every phase of growth.

1. Discovery & Advisory

Workshops with your Salesforce consulting team to map processes, define goals, and shape a clear CRM roadmap.

2. Solution Design

Architecture, data model, and configuration blueprint crafted by certified Salesforce consultants aligned to your requirements.

3. Build & Configure

Declarative setup plus custom development across Sales, Service & Experience Cloud — built to Salesforce best practices.

4. Data & Integration

Secure data migration and Salesforce integration with your existing enterprise systems, delivered by our Salesforce integration partners team.

5. Testing & QA

Functional, integration, and user acceptance testing for a reliable, low-risk rollout of your Salesforce environment.

6. Deployment & Go-Live

Controlled release with cutover planning and hypercare support during the critical first days post-launch.

7. Training & Adoption

Enablement and change management from your Salesforce consulting firm to drive confident, lasting user adoption.

8. Managed Support

Ongoing 24×7 L1–L3 Salesforce managed support and continuous improvement for your live org.

Salesforce Managed Support

24X7 L1, L2 & L3 Salesforce support

Keep your Salesforce environment healthy, secure, and continuously improving with always-on managed support across all three tiers – delivered by our Salesforce partner team under clear SLAs.

24 X 7 X 365 Salesforce support coverage with defined SLAs and escalation paths

L1 : First Line

Day-to-day user support & monitoring
  • Ticket logging, triage & tracking
  • User access, login & password assistance
  • Basic how-to and navigation support
  • System monitoring and known issue resolution
  • Escalation to L2/L3 teams when required

L2: Functional

Configuration & Advanced Troubleshooting
  • Configuration changes and administrative tasks
  • Flow, validation rule, and automation troubleshooting
  • Reports, dashboards, and data issue resolution
  • Salesforce integration and synchronization diagnostics
  • Root cause analysis and issue resolution

L3: Engineering

Custom Development & Deep Expertise
  • Apex, Lightning Web Components (LWC), and custom code troubleshooting
  • Complex Salesforce integration engineering and support
  • Performance optimization and scalability tuning
  • Enhancements and new feature development
  • Vendor escalation management and coordination