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7 Essential ITSM Best Practices for Service Management 

7 Essential ITSM Best Practices for Service Management 

Imagine a company where IT services run without a hitch, with virtually no downtime and satisfied users. That’s what happens when you follow IT service management (ITSM) best practices.  In 2023, one of Infosys’ clients improved their ITSM processes, resulting in...

Top 10 Jira Tips & Tricks

Top 10 Jira Tips & Tricks

Jira Software is an incredibly powerful tool for project management, issue tracking, and workflow automation. With its versatility, Jira is used by teams across various industries to manage everything from software development to marketing projects. Whether you're a...