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Jira Service Management: Setup, Best Practices, and Optimization
As organizations modernize their IT operations and customer support systems, Jira Service Management (JSM) has emerged as one of the most powerful and flexible platforms for managing service requests, incidents, problems, and changes. Built on the Jira platform and...
Jira Work Management for Non-Technical Teams: A Practical Guide
While Jira is often associated with software development and IT service management, it also offers powerful solutions for business teams like HR, Marketing, Finance, Legal, and Operations. Jira Work Management (JWM) is designed specifically for non-technical teams...
What Are Atlassian Managed Services and Why Do Teams Need Them?
Atlassian's suite of tools—including Jira, Confluence, Bitbucket, and Trello—has become foundational for modern software development, ITSM, and business operations. Yet, as organizations grow in size and complexity, managing these platforms effectively becomes...
How IT Service Management Reduces Downtime and Saves Costs for Growing Businesses
In today’s fast-paced digital economy, technology underpins nearly every aspect of business operations. For growing businesses, maintaining efficient and reliable IT services is critical to ensuring seamless operations, customer satisfaction, and long-term success....
Why Existing Atlassian Users Should Consider Cloud Migration for Enhanced Efficiency and Scalability
For businesses already leveraging Atlassian tools like Jira, Confluence, Bitbucket, or Jira Service Management, optimizing performance, ensuring scalability, and enhancing security are ongoing priorities. As the demands on your Atlassian environment grow, many...
The Hidden Costs of Poor DevOps Practices — And How to Avoid Them
DevOps has revolutionized how businesses build, deploy, and maintain software. By fostering collaboration between development and operations teams, DevOps promises faster delivery, improved reliability, and reduced downtime. However, when DevOps is poorly implemented...
Top 7 RPA Best Practices That Help Businesses Improve Efficiency
Robotic Process Automation (RPA) has become a transformative technology for businesses seeking to streamline operations, reduce manual work, and boost efficiency. By automating repetitive, rule-based tasks, RPA allows employees to focus on higher-value activities,...
How Growing Companies Can Implement Jira to Reduce Costs and Improve Efficiency
For growing companies, scaling operations while maintaining cost control and operational efficiency is a constant challenge.
Story vs Epic vs Task: What’s the Difference in Jira?
1. Jira is built on an issue‑type hierarchy designed to help teams manage work more effectively. But confusion often arises when teams misuse Epics, Stories, or Tasks, which can lead to bloated backlogs, poor traceability, and execution bottlenecks. This...
Migrating from DOORS to DOORS Next: A Complete Guide for Modern Engineering Teams
Organizations across industries are increasingly recognizing the need to modernize their requirements engineering practices. IBM Engineering Requirements Management DOORS (Classic DOORS) has been a trusted solution for decades, but as development cycles become more...