Seamless
Integration,
Faster
Innovation
How an R&D Giant Optimized ALM
Client Overview
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- The Challenge
The client faced critical roadblocks that impacted efficiency and time-to-market:
The absence of a unified software development platform across the organization and its vendors.
Reducing vehicle development cycles from 60 months to 36 months for faster time-to-market.
Lack of visibility for software development, leading to production delays.
- Our Approach
To tackle these challenges, we implemented a robust ALM (Application Lifecycle
Management) solution:
1. Unified Software Development Platform:
Consolidated multiple vendor tools into a single, standardized and scalable ALM platform
3. 24x7 support across hundreds of business units and divisions globally:
Established four accessible helpdesk channels—Hotline, Service Request Portal, Chat, and Email.
5.Automation & Cost Optimization:
Developed automated workflows, reducing IT spend while optimizing team efficiency
7.Language Support:
Services available in German, Chinese, Japanese, and English, ensuring smooth communication across global teams.
2. Scalable Infrastructure:
Started with 2 servers, expanding to 24 servers supporting 2,000 BUs and integrating 15+ tools.
4. Agile Resource Management:
A team of 40 (scaling up to 52 during peak periods) ensures smooth operations for 30,000+ users, peaking at 45,000 users.
6. Global Platform Reach:
Supporting 45,000 users across 55 countries, ensuring scalability and seamless collaboration.
8. Value Added Services:
Implemented a structured knowledge-sharing system and an integrated Business Continuity Plan (BCP) at no extra cost. integrating 15+ tools.
1. Unified Software Development Platform:
Consolidated multiple vendor tools into a single, standardized and scalable ALM platform
2. Scalable Infrastructure:
Started with 2 servers, expanding to 24 servers supporting 2,000 BUs and integrating 15+ tools.
3. 24x7 support across hundreds of business units and divisions globally:
Established four accessible helpdesk channels—Hotline, Service Request Portal, Chat, and Email.
4. Agile Resource Management:
A team of 40 (scaling up to 52 during peak periods) ensures smooth operations for 30,000+ users, peaking at 45,000 users.
5.Automation & Cost Optimization:
Developed automated workflows, reducing IT spend while optimizing team efficiency
6. Global Platform Reach:
Supporting 45,000 users across 55 countries, ensuring scalability and seamless collaboration.
7.Language Support:
Services available in German, Chinese, Japanese, and English, ensuring smooth communication across global teams.
8. Value Added Services:
Implemented a structured knowledge-sharing system and an integrated Business Continuity Plan (BCP) at no extra cost. integrating 15+ tools.
- The Business Impact
The transformation delivered measurable improvements in IT operations:
Accelerated Development Cycles
Reduced vehicle software development timelines from 60 months to 36 months.
Increased Efficiency & Reusability
Standardized development processes and enabled seamless software reuse across vendors.
Improved Reliability
Introduced a four-layer technical backup plan per shift to guarantee uninterrupted operations.
Optimized IT Spend
Enabled dynamic scaling of infrastructure and teams, ensuring cost efficiency.
Saving Costs with a Centralized Platform
Enabled cost savings by consolidating R&D lab operations into a single, streamlined platform, reducing inefficiencies and overhead expenses.
- Conclusion
By consolidating and streamlining the client’s software development lifecycle, our ALM solution and approach transformed how they innovate. The result – A future-ready R&D environment that accelerates automotive breakthroughs while optimizing costs and efficiency.