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Accelerate your Product and Service Innovation with Atlassian Services in Malaysia

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Empowering enterprises accelerate innovation with Atlassian’s Tools

Atlassian’s products serve teams of all sizes, in virtually every industry, from IT and service teams to software and technical teams in Malaysia, to continuously build, test and deliver products and services, with increased agility, reliability, and quality, in a cost-effective manner.

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Run a world-class agile software company in Malaysia from discovery to delivery and operations

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Enable your dev, IT ops, and business teams to deliver great service experiences

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Make workflow across teams while connecting back to company goals

Your Partner for Atlassian Solutions and Services in Malaysia

MicroGenesis is a leading Atlassian Solution Provider in Malaysia specializing in Agile, DevOps, and ITSM practices. As Atlassian solution experts, we provide a wide range of solutions and services to organizations and teams of all sizes across industries, right from Consulting, Licensing, Implementation, and System Integration to Managed Support Services and help them achieve higher levels of visibility, collaboration, productivity, and quality with Atlassian and marketplace applications.
Atlassian logo

SOLUTIONS

Platform designed for Teamwork

Atlassian is a leading provider of collaboration, development, and issue-tracking software for teams. Atlassian Platform in Malaysia integrates with existing systems and is customized and optimized to support each team’s unique processes enabling seamless collaboration across the teams, resulting in high-quality applications and cost-effective and on-time service delivery.
Agile and devops

Agile and DevOps

Accelerate software development and delivery processes with Open DevOps Solutions in Malaysia

Atlassian is the culture and collaboration layer of DevOps. Atlassian uniquely connects development, IT Operations, and business teams with automation across software development. Our expertise, combined with a suite of Atlassian products, will allow us to help you to realize tight integration between your development and operations teams by implementing a modern, automated, and flexible approach to DevOps with tools that are easy to use.

Use Cases

  • Agile Development
  • Continuous Integration
  • Continuous Delivery
  • Continuous Testing
  • Continuous Security
  • Team Collaboration
  • Build and Release Management
  • Service Monitoring

Benefits

  • Integrated Platform
  • Business Agility
  • Enhanced Collaboration
  • Improved Productivity
  • Release with Confidence
  • Improved Security
  • Faster Deployment
  • Stable Environment

ITSM

Make service management faster, easier and responsive.

In today’s fast-paced environment, organizations are adopting an agile, ‘service first’ model to deliver more value to keep up with the business and competition. Each team would like to deliver better service, resolve issues faster, and build lasting trust with their organization. Atlassian’s ITSM approach begins with teams at the center and combines strong culture, proven practices, and collaborative tools to keep services for employees and customers always on.

Use Cases

  • Incident Management
  • Service Request Management
  • Problem Management
  • Change Management
  • Knowledge Management
  • Asset Management
  • Enterprise Service Management

Benefits

  • Streamlined Processes
  • Improved Service Experience
  • Faster Time to Service
  • Actionable insights
  • Self-Service Knowledge base
  • Improved Asset Visibility
Streamline and Automate Business Processes
Work Management

Work Management

Streamline your business processes and keep your teams organized with the evolution of worldwide connection and the increasing need for cross-functional teamwork, the entire concept of how work gets done is evolving. Atlassian’s Work Management solution in Malaysia is designed to keep every individual and team, whether you work in Software Development & IT, Product Management, Human Resources, Marketing & Sales, or any other function to plan, track, and manage their work efficiently.

Use Cases

  • Workflow Automation
  • Process Management
  • Project and Portfolio Management
  • Document Collaboration
  • Knowledge Management
  • Manage Compliance Requirements

Benefits

  • Process Consistency
  • Improved Teamwork
  • End-to-End Traceability
  • Bridge operational silos
  • Faster time to Service
  • Enhanced Productivity
  • Achieve Compliance Requirements

SERVICES

Purpose-fit guidance and support for your Atlassian adoption and growth journey

MicroGenesis, the leading Atlassian Solutions Provider in Malaysia, provides Atlassian Consulting Services backed by proven expertise and flexible options to help customers augment and accelerate the adoption of their Atlassian tools and realize greater value from their investments. Each deployment of Atlassian products is unique, so we offer various services to support your adoption and growth journey, whether you need solution development, best practice guidance, performance tune-up, implementation assistance, or help to analyze upgradation or migration needs and optimize your existing applications. Discover which offering is right for you:
Microsoft Consulting
Microsoft Consulting

Atlassian Consulting

Leveraging our extensive experience in Atlassian Technologies in Malaysia, we conduct functional and technical assessments of your systems and processes. Our Atlassian consultants in Malaysia use these insights to guide you on adopting best practices and tools that will best fit within your organization and ensure that your Atlassian applications are implemented and utilized effectively.

Microsoft Consulting
Microsoft Consulting

Atlassian License Management

As part of our licensing services, our Atlassian consultants in Malaysia can advise on evaluating, selecting, purchasing, consolidating, co-terming, hosting, merging, upgrading, downgrading, and renewing all of your Atlassian licensing and Marketplace applications to ensure you’re getting the best possible value from your investments.

Microsoft Consulting
Microsoft Consulting

Atlassian Implementation

As part of our Atlassian implementation services in Malaysia we provide skilled guidance to adopt all or parts of the Atlassian tools and processes based on industry best practices for putting the system into operation and maintenance; we can define the process, install and configure the tools on the cloud or the server for a specific project or organization-wide.

Microsoft Consulting
Microsoft Consulting

Integration and Migration Services

We can help you safely integrate or migrate your existing tools into the Atlassian ecosystem with proven Marketplace or 3rd party applications or custom plugin development. Deliverables include platform selection, planning, installation, configuration, and migration, managed through a Time and Material or project-based approach.

Microsoft Consulting
Microsoft Consulting

Software Upgradation

We can help with upgrading your Atlassian applications in Malaysia to the latest version, different user tiers, or hosting environment by identifying and applying downloads, patches, and fixes, thus saving you the time and effort required for maintaining application integrity and performance.

Microsoft Consulting
Microsoft Consulting

Custom Development

Our Malaysia development team can build add-on features, customer plugins, dashboards templates, and themes or integrate third-party capabilities for specific business needs to ensure your team has the best solution to integrate and collaborate across the organization effectively.

Microsoft Consulting
Microsoft Consulting

Consultant On-Demand

We provide Atlassian Consultants in Malaysia on a short-term or long-term basis to supplement your team based on the additional skills required to support your growth initiatives. Our Atlassian consultants provide real-time assistance with specific tasks such as coaching, performance tune-up, implementation, and maintenance of your Atlassian applications.

Microsoft Consulting
Microsoft Consulting

Atlassian Managed Services

MicroGenesis Managed Support Services for Atlassian in Malaysia ensures your applications stay up to date with scheduled upgrades, regular maintenance, and everything you need to ensure your software runs at the speed of business. Our support management plans are designed to provide you with the ideal level of support, guidance, and expertise based on your needs and where you are in your Atlassian journey.

How we can help in your Atlassian adoption and excellence in Malaysia?

From individual teams to the enterprise, Atlassian helps bring agility to how your company operates in Malaysia IT atmosphere. It’s time to build your business case and how Atlassian products can help teams work better. MicroGenesis, the leading Atlassian Solutions Provider in Malaysia, is here to give you all of the recommendations and resources necessary to accelerate your product and service innovation.
How we can help in your Atlassian adoption and excellence
  • Discover Business Initiatives and Needs 
  • Assess existing business processes and Systems.
  • Define solution strategy and scope of work.
  • Evaluate and Recommend right Atlassian solution.
  • Develop project plan and implementation architecture.
  • Procure, renew or upgrade Atlassian applications.
  • Process and Tool Implementation
  • Integrate/ Migrate apps into Atlassian Ecosystem
  • Develop Custom workflows and dashboards.
  • Application/ Service Enhancements
  • Atlassian Best Practice Guidance
  • Provide Atlassian Consultants on Demand
  • Provide Application Support and Maintenance

Connect With Us

Contact us to discover how Atlassian Solutions and Services can accelerate your product and service innovation at an enterprise scale in Malaysia

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