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The Switch to Atlassian Jira

The Switch to Atlassian Jira

Are you tired of looking for the right tool for your project management? Atlassian Jira has emerged as one of the most flexible and powerful platforms for managing projects, issues, and workflows. Whether you're using homegrown tools, spreadsheets, or another project...

7 Essential ITSM Best Practices for Service Management 

7 Essential ITSM Best Practices for Service Management 

Imagine a company where IT services run without a hitch, with virtually no downtime and satisfied users. That’s what happens when you follow IT service management (ITSM) best practices.  In 2023, one of Infosys’ clients improved their ITSM processes, resulting in...