Top 5 Robotic Process Automation (RPA) trends to embrace in 2021

Top 5 Robotic Process Automation (RPA) trends to embrace in 2021

During the past couple of years, the adoption of Robotic Process Automation (RPA) has surged. Even during the pandemic, amidst the distress of economic instability, organisations embraced automation to allow business continuity and automate their mundane tasks.
As per a recent Gartner report, “the Global Robotic Process Automation (RPA) software revenue is projected to reach $1.89 billion in 2021, an increase of 19.5% from 2020”. Also, the same study shows that RPA’s revenue will continue to rise manifold in 2024.
It is quite evident from the above reports that RPA will be one of the biggest technology trends for 2021. RPA combined with Hyperautomation will change the way businesses work. With this thought, there are few trends that businesses will adopt with automation in 2021 and beyond. Let’s discuss them below.

1. Rise of Intelligent Automation

In 2021, RPA will have the spotlight, together with Artificial Intelligence and Machine Learning. As deployed, this pattern would push strategic marketing activity to the next level and have an important effect than RPA alone on business competitiveness and performance. With the aid of cognitive automation tasks such as supervision of internal communication, customer queries, customized financial advice, deals, promotions will get simpler. Companies will recognize the benefits of bringing together RPA and AI to improve business performance.

2. Focus on Employee experience

Organizations are well aware of the stress that workers have experienced during the pandemic. This year, the RPA will allow organisations to improve the overall experience of employees. A significant focus will be placed on improving the productivity and efficiency of employees by liberating them from mundane tasks. They will also be encouraged by automation to explore and add new abilities to their kitty, and successfully contribute towards the growth of an organisation.

3. Extension of RPA beyond Finance and Accounting

Since the Finance, Banking sector and Insurance involve a large volume of repetitive tasks, these sectors were the early implementors of RPA. But considering the rising popularity and value add, others sectors are slowly adopting this technology in different departments such as HR and customer experience. In 2021, many businesses will adopt RPA and other digital transformation technologies to improve efficiency.

4. Goodbye paperwork

RPA deployment will help companies save millions of man-hours by the end of 2021. In the coming years, it will eventually free workers from tedious jobs and time-consuming assignments. Any rules-based activities might not require human involvement by 2025, while paperwork will be a thing of yesteryears.

5. An amalgamation of automated and digital efforts

While the monotonous task will be taken over by Robotics, certain tasks will require human intelligence. Although the implementation of RPA to completely automate business operations was a priority until last year, businesses will open their doors for a more hybrid strategy in 2021. Humans and robots will operate in sync to accomplish the assigned tasks. In the next few years, RPA will be applied to improve automation in many cutting-edge technologies, such as Blockchain, Advanced-Data Processing, Optical Character Recognition (OCR), etc.


These are the top 5 trends in Robotic process automation that organisations need to embrace this year. How will the Robotic process automation affect your business continuity? Do let us know in the comments.

5 signs it is time to go beyond Jira

5 signs it is time to go beyond Jira

Atlassian tools are the cornerstone of large and fast-growing organisations. Atlassian tools allow to work and collaborate across many teams placed in various geographies. It provides important time saving features that help businesses to grow in the competitive market.

Many organizations not only consider Atlassian tools as useful but a must-have for running successful businesses. Yet, enterprise size businesses still depend on single server for carrying all Atlassian needs and face issues.

Jira server is a preferred for many small and mid-sized organizations. But there are certain limitations on using Jira server which affects the team’s efficiency. When many teams depend on Jira for their role there will be projects and tickets lying around, along with day to day reporting and administration work. This becomes a huge burden on the performance of that single node that is working overtime to keep things running and in place. For large businesses, depending on a server instance of Jira can hold you back from scaling altogether.

Does that sound relatable? Here are five other signs that your business needs to go beyond Jira Server.

Jira has become judgmental for projects

There are several organisations that begin their Atlassian journey by implementing Jira for individual or teams. As organisations grow, the demand to collaborate among teams often increases. Here adoption of the Atlassian tools across teams and departments become important. Many organisations already know this and made Jira central to the way their business operations perform.

With this comes a huge demand for tool to become more consistent, secure and demand 24/7 maintenance for its daily users. Issues with any of these requirements can be malicious for the teams as well to the business operations. And in the end, implementation of Jira can be causing more trouble that solving any of them.

Adding more Jira users is disconnecting the teams

As organisations are growing, daily users keeping adding to Jira. This increase in the number of Jira users mean increase in requirements for your applications. Are they capable to function as expected? If your teams are feeling disconnected while using Jira, chances are it is not the right tool to meet your rising needs.

Though scaling on server seems to be apt, it is time consuming and complicated. Large organisations and complex businesses may consider improving the ability on demand and decide when to perform application upgrades and patches. You need to understand the priority of work and plan task without putting the burden on the system.

Another solution is to train and up-skill the existing and new Jira users on how to make use of most of the excellent features of Jira.

Low performance and outrages for Jira instance

When thousands of users work on Jira at the same time, it affects performance and everyone who are trying to work from a single server.

When you face issues like drop in performance, it’s about time to upgrade from server. Frequent performance issues are often the first warning signs of an overburdened server. This can result in continuous outrages.

A major limitation of server is that everything is working from a single source, in case of a single failure, disruption occurs to the whole server. Users will not be able to access necessary information. This interruption may cost your organisation a lot and affect the efficiency of the teams.

Service tickets are overwhelming you

The backlog will keep developing until it becomes unmanageable as the company is expanding and in-house staff are coping with any service ticket. This will create tremendous tension on the support staff and hinder the fast and comprehensive resolution of problems.

These challenges take longer to solve in the best-case situation, and the customers are left struggling to finish their important tasks. Quick solutions are often more likely to be implemented, and will see difficulties arising when the origin of the problem has not been fixed.

You could see the entire help staff getting frustrated and leaving in the worst-case scenario!

Most time consumed on maintenance and admin

Teams dealing with a poor Jira platform will spend the day repairing it and performing time-consuming admin while drowning in help tickets. This time could be better spent on improving procedures of the organisation and collaborating on more long-term projects.

Teams especially IT give more priority to regular maintenance. New development and features of Jira are parked aside. This way users do not ever make the most of this Atlassian tool. And even though you can introduce new developments and features, your single server is being overwhelmed and you are forced to schedule interruption.

This way businesses are left to deal with every day server maintenance issues and missing long-term goals. This comes at a real price for the company, in addition to operational concerns, interruption and persistent demand for help.


MicroGenesis is one of Atlassian’s leading solution partner providing its enterprise grade solutions and services. We help businesses by using our extensive experience in Atlassian Technologies. We conduct assessments that provide insights into the use of Atlassian tools and streamline your resources and processes. For more information about our service offerings visit here:

5 Reasons Why add Atlassian Confluence to your tool mix

5 Reasons Why add Atlassian Confluence to your tool mix

Atlassian Confluence is a collaboration wiki tool which allows the development, collaboration, and management of documents. It is a preferred all-inclusive tool for the preservation of records and the exchange of information. It integrates with Jira, has powerful add-ons, and helps the sharing, storage, and management of information within teams.

Confluence provides an organised workspace through which you can collaborate with your team from anywhere, anytime. Synchronise your confluence with iOS or Android device and work from anywhere across geographies. Tracking team’s activity, feedback and staying coordinated between mobile devices and desktop are some of the essential features of Atlassian Confluence.

A confluence is a flexible tool that can ease your work in many ways. When mixed with other tools it can do wonders. Here are the 5 most common reasons why add Confluence to your mix of Atlassian tools.

Confluence and Jira gel up well

Capturing product requirement is a part of the product lifecycle management. Blueprint of the product specifications of Confluence helps to find, scope and track requirements for the product or function. Within the blueprint, teams will be able to collaborate to collect user stories in a table format that specifies the required changes and any added notes. Once the table is filled out, it is possible to highlight the user stories and create issues in Jira with a click of a button. This allows Jira ‘s ideas to be converted into trackable pieces of work. When the related Jira problem is updated, teams can have a real-time detailed report in their Confluence product specifications page of each user story.

Single source for team collaboration

As organisations grow, there comes a huge requirement of cross-functional teams capable of working on many requirements. While Jira is a great alternative for helping the team to plan and track issues of all the work that goes into the software development, Atlassian Confluence provides a single source to organise the content that has been created during the process.

The need to store documentation in many places is eliminated through confluence. A Jira project linked with confluence where documents can be organised improves efficiency within teams. With all documentation stored in a single source, knowledge transfer for a new team member becomes convenient.

Add-ons improve performance

Atlassian products come power-packed with add-ons that have more features and confluence is no different. Add-ons increase added features to the existing functionality of Confluence. If the user needs any specific features, then an add-on that can help with the desired functionality. Add-ons optimize content inside of Confluence with exact reports, diagrams, data forms and lot more.

Keeps the team progressive

Confluence enables team to coordinate and have traceability of all the task performed even after many changes done in the Bitbucket or Bamboo code. Confluence provides a single source or platform to trace all technical documentation. If a new team-mate joins the project, providing insights about the work without hassle- keeping your team moving forward.

A smart tool for smart teams

Owing to the unique style of sharing knowledge by many teams, Atlassian Confluence allows the team to transfer knowledge in various formats, helping create a more flexible experience for users utilising the content. Confluence supports many formats desired by the team to share knowledge. Additionally, it also streamlines knowledge sharing by enabling you to regulate team’s documentation process which minimises the hassle of a new team member to learn about the team activity.


Atlassian Confluence has proved an essential tool for teams to collaborate. Confluence provides the team with the privilege to share, store and manage knowledge with a single source. It has mitigated the communication barriers and has become an effective source of knowledge sharing among teams. We work on Atlassian tools and round-the-clock help to our customers to ensure the smooth functioning of our Atlassian services. Visit our service page to know more.

Significance of ALM in Medical Software

Significance of ALM in Medical Software

Modern healthcare has witnessed a proliferation of software as a medical device and software in medical devices. They have become a vital part of healthcare and have touched every area of diagnosis and treatment. Software is driving incredible advancements in medical technology right from devices, standalone applications, mobile apps and web apps. Medical software enables a device to interact with the human body and measure blood sugar levels, monitor heart rate and dispense medication. Such functionalities help to make quick and accurate diagnosis.

Medical devices previously wired to main applications are today capable of communicating wirelessly by Bluetooth or over the internet. They can exchange data with computers, tablets, smart phones and other medical devices either in real time or asynchronously.

Medical device software development has taken on a very important role with the increasing complexity and connectivity of medical devices. It is also a fact that software has been the leading cause of device failures and recalls. A medical device must be one that, fulfils its intended purpose and most importantly is safe and meets all regulatory compliance.

New regulations seek to increase medical device safety and effectiveness particularly with regard to software. The international standard IEC 62304 – medical device software – software life cycle processes is a standard which specifies life cycle requirements for the development of medical software and software within medical devices. The software development process includes

  • Software development planning
  • Software requirements analysis
  • Software architectural design
  • Software detailed design
  • Software unit implementation and verification
  • Software integration and integration testing
  • Software system testing
  • Software release

Quality management and risk management are necessary for safe medical device software. Risk Management of software analyses changes to medical device software with respect to safety.

Risk management is the systematic approach to recognize, analyze, assess, control and monitor these product risks. ISO 14971 describes such risk management approach for medical devices and is broadly accepted as fundamental standard for medical device development.

Software Development Lifecycle (SDLC) tools facilitate the development process and also seamlessly provide compliance. However, regulations require that support and troubleshooting continue throughout the life of the software in use. Application Lifecycle Management (ALM) on the other hand continues to help you support and resolve issues you encounter with your software even after it is out of development.

An ALM gives you all the facilities you need in one integrated software solution enabling multiple teams to work on the product without the risk of negatively impacting other work. ALM allows you to work more efficiently and makes communication and collaboration much easier to achieve. It includes the following features:

Requirement and traceability management: Identify the client’s demand and build devices based on it. Clients can adapt to the changes instantly and keep full traceability to other engineering artefacts in case of any change made to a requirement.

Design and development: System engineers and software developers can easily communicate and collaborate and enable them to prototype, simulate and execute product designs for early validation.

Change management: Track and effectively manage the change requests from various sources and ensure that the change is analysed, reviewed, and confirmed before approval for implementation.

Testing and quality management: Testing is the process of product verification and validation while Quality management help decision-makers and team to ensure effective communication for test planning, test construction and execution, workflow control, tracking and metrics reporting throughout the development cycle. This helps the manufacturers to report and fix errors easily.


ALM solutions for medical devices allows you to simplify, streamline and automate development processes which reduce costs, saves time, and increase the product quality while keeping compliance with regulatory standards. This ensures the development of software faster by bringing in agility and scalability in delivery processes.

MicroGenesis with over 20+ years of ALM experience combined with its ISO 13485 certification has been providing complete medical software development services to its customers to meet regulatory compliance.

How integrated ALM can help your business?

How integrated ALM can help your business?

The onset of complexities in the application lifecycle and the eagerness to bring new products faster into the market calls for constant innovation that abides by the stringent regulatory compliance. This growing complexity paved the way for multiple tools and software solutions to manage the increasing complexity of application lifecycle. To stay ahead in the market organisations keep upgrading their development tools in search of the software ecosystem that best fit their purpose. As a result, the various roles, areas or department of application development start using their own tools, creating functional silos. These isolated tools fail to provide any synchronisation of data from one tool with the other and lack effective integration mechanism in their tool setup.

Managing increasing complexity and harmonizing the work of various department calls for the integration of these tools. Point-to-point integration of separate models is not enough to breakdown functional silos. Integrated ALM solutions allow organisations to collaborate, streamline and automate product development processes, reduce time and cost and increase product quality while maintaining compliance with quality standards. Application Lifecycle Management (ALM) offers the capacity to integrate, coordinate and manage all the different phases of an application development process encompassing requirement management, project management, software design and development, Quality Assurance & Testing Services, configuration management and much more.

What are the benefits of Integrated Application Lifecycle Management?

Gain a better understanding

Keeping track of the day to day activities of an application development project is a big trouble. All stakeholders including Tester, Developer, Project Manager work in a secluded manner using different tools and limited knowledge about the application development status.

To have real-time visibility into project status and progress, it is pertinent for all the stakeholders to stay connected. Integrated ALM tools unlock the hidden data and enable all the project stakeholders to get real-time updates on project reports and development through an integrated web-based unified platform thus helping them do their job much efficiently.

Effective collaboration among stakeholders

The organisation needs to form an effective collaboration between various functional teams including project manager, testers, developer by integrating numerous development tools and processes that best fit their requirements. Integrated ALM tools ensure that all stakeholders are aligned and connected through an integrated dashboard that enables real-time tracking among teams about project development and the task assigned to the teams.

Increase productivity and faster time to deliver

An integrated ALM tool brings in several opportunities to increase the productivity of all stakeholders and teams involved in several ways.

    Integrating the various components of the Application lifecycle enable teams to follow the best practices and proven methodologies that increase productivity.
    A lot of time and efforts are saved as automation eliminates mundane and repetitive tasks.
    Better collaboration among teams eliminate human error and delivery delays.

Manage changes effectively

Managing all stakeholders with the latest change in application lifecycle development and ensuring smooth application of these changes in a big challenge for organisations. Use of different tools among any discipline could lead to wasted efforts, delivery defects and lot more. The organisation needs a connected set of lifecycle tools to ensure the development teams can capture, manage and track the status of proposed changes in various phases of the lifecycle.

Successful management of Risk

Managing and tracking issues and fixing bugs that emerge during the application lifecycle is a critical task. Holistic ALM tools help teams to track and manage risks in parallel during the development of the application lifecycle. Integrated ALM tool also helps to identify, capture, analyse and mitigate risk early in the project lifecycle to ensure better quality in the production environment.

Improve quality

Integrating ALM tools improve the quality of a software product by reducing the number of errors caused by communication gap among stakeholders, inconsistencies between requirements, enabling robust testing, and identifying the gap between needs and expectations of users. Integration ensures that the quality of the work is validated at every state and defects are identified at the early stages of the process. Integration also ensures that the code quality and performance throughout the lifecycle processes is up to the mark.

End-to-End lifecycle traceability

Integrated ALM traces the relationship between all components to facilitate alignment with changes at any stage of the application lifecycle. Its flexible reporting features also provide traceability in a different way to fulfil the needs of different roles. It also drives collaboration between different stakeholders and forms the base of regulatory compliance.

Real-time insights in quality and development

The integrated dashboard gives a 360-degree overview of the project, productivity and quality delivering actionable insights. It ensures every team member knows about any of the changes are made during the development process and there is no last-minute surprise causing delivery delays or project failure. The information is delivered at a granular level, from coding and testing to risk management and aligning to requirements. These insights help in decision making and managing resources efficiently.

Integration – The future of ALM

In this highly competitive environment, improving the effectiveness of an organisation and speeding product launch cycle is critical to success. Businesses are increasingly looking to scale up in the market and make the most out of their investment. To increase the return on investment, the processes and tools for managing the application lifecycle need integration. Integrated ALM tool brings the best of the existing product lifecycle and integrates them into a strong process to improve the efficiency and effectiveness of the businesses.


MicroGenesis is a leading solutions provider of holistic Application Lifecycle Management (ALM) with over 20+ years of experience in handling various ALM applications. We are partnered with leading ALM based OEM’s to deliver the best ALM solutions to our customers. Our team with its expertise and knowledge has served multiple clients across various geographies and culture and has helped them scale-up in the market.

Improving medical device safety by robust software testing

Improving medical device safety by robust software testing

Digitization and cutting-edge technology have brought a seismic change in how healthcare services are administered and delivered. Software has become an integral part of advanced medical devices and has helped patients to connect effectively with the latest medical devices. Today, software validation meeting international standards has become critical before launching the final product in the market. Medical devices used in patient care directly impacts human lives. Manufacturers that have embedded software in medical devices need to follow robust software development and testing processes to capture all information necessary for compliance. Such processes ensure effective performance, accurate reading, and safety of devices. What is the role of MicroGenesis in Testing for Medical devices and application? With over 2 decades of experience in the healthcare industry, MicroGenesis has proved to be a key differentiator in the industry. MicroGenesis uses the latest frameworks and state-of-the-art ALM tools in order to develop software that runs on web, mobile and standalone devices. MicroGenesis understands that safety is paramount for a medical device and ensures that the software meets the regulatory requirements specified in ISO 13485 and enable the release of safe software to the market. MicroGenesis automated software testing ensures rapid quality assurance of the developed software. Test automation speeds up the project schedules and reports on metrics for making informed decisions. MicroGenesis is highly committed to the objective of staying ahead of the curve on the latest technologies in the medical devices industry. With that goal in view, we have signed up as members of industry recognized forums like Forum MedTech Pharma and Sensorik. Forum MedTech Pharma and Sensorik are leadership organizations who are in medical and sensor technologies which are prime components of medical devices. MicroGenesis teams have been actively participating in Medical expositions like Medica and EUHA for the past few years and building key networks and presence in the European markets.   What does MicroGenesis testing portfolio feature? MicroGenesis testing portfolio features multiple offerings including:
  • Robust Testing assets and framework
  • Testing strategy development
  • Test process, scoping, review and planning
  • Risk analysis
  • Defect management and configuration management
  • Build-operate- support manage model for end-to-end customer engagement
  • Evidence-based reports based on ISO 13485 & 62304 guidelines
  MicroGenesis team has extensive experience with testing standalone, web, mobile and embedded software for medical devices on various platforms. The team meets the ever-growing demand for regression testing of medical software through a test automation framework. The solution meets the complexity of modern applications and is cost-effective, intuitive and easy to use.

Hearing Implant Software

MicroGenesis has been executing projects for past many years in the hearing implant and hearing aid industry. A cochlear implant is a surgically implanted active medical device that electrically stimulates the auditory nerve, bypassing the non-functional inner ear of people (“recipients”) with moderate-to-profound bilateral sensorineural hearing loss. At a minimum, a cochlear implant system consists of a receiver-stimulator connected to a multichannel electrode array that is surgically implanted within the cochlea and an external sound processing unit, worn behind the ear, which controls the implant over a transcutaneous radio-frequency link. Each cochlear implant system must be configured to meet an individual’s electric hearing needs, using specialised software. This basic system is augmented with several accessories to control, track and monitor the system. The system also provides a mobile based app to allow the recipients (or their caregivers), user level control, tracking and monitoring of the system.

Stroke Rehabilitation System

MicroGenesis has been working on an advanced SRS with a leading medical device developer. SRS is an application used by therapists to assist the rehabilitation of stroke patients for the use of therapists and patients. This system processes EEG, SEMG and HRV signals acquired from the leads attached to patient limbs, to provide a feedback system that visualizes the progress made by the patient in usage of the affected limb. It is clear that the systems will need to undergo rigorous intensive testing for compliance to FDA regulations on functionality, safety and reliability prior to market release for every feature set.   What are the types of testing for Medical devices and applications in MicroGenesis? MicroGenesis team is a key player in achieving the goal of designing and executing testing across various testing types including:
  • System End to End:  We undertake wireless testing to test communication between devices and related wireless accessories. Testing the two-way data flow, interactions and functioning across the full stream of application software, devices, wired and wireless accessories.
  • Functional:  This testing is performed to test functionality of the application software, firmware, device and accessories, At the device and firmware level, this involves testing device interaction and control of processing parameters, error condition testing, range testing, verification of data logging.
  • Exploratory:  Exploratory tests are performed to test newly added features or functions based on the requirements.
  • Localization:  Through localization we provide application screenshots to support translations team, verification of text displayed in the application against translations provided, checking text clipping and cropping.
  • Smoke and Regression:  This testing checks critical functionalities prior to full-fledged release testing, testing functioning are added in prior releases features.
  • GUI verification:  This testing is done to check the correctness of GUI appearance and changes to actions performed.
  • Safety and Performance:  Test application performs a given action within specified time ranges and stops electrical stimulations within specified times when various stoppage conditions are initiated.
  • Installation:  This testing is performed to test clean installation and upgrade to new releases and ability to revert old releases.
  • Firmware:  Under this testing of micro controller programming logic, code functioning, system test to verify device interaction during execution, sound processing device operation modes, volume, sensitivity, LED indicator behaviour, pairing and use with wireless accessories are done.
  • APIs:  Testing of APIs are done to explore boundary conditions, generate sufficient parameter combinations to verify functionality and expose failures are done. We also verify API behavior in relations to the external environment like Files, peripheral devices etc. Verification of API call sequence and check for expected results are also carried out during the testing process. During the testing, we also check if documentation is adequate and provides enough information to use the API.
  What does MicroGenesis testing for Medical devices feature? MicroGenesis has top of the line infrastructure that enables testing on:
  • Multiple platforms – The testing areas cover the spectrum of configuration and clinical software spanning several platforms – Standalone desktop applications, Web applications and Mobile Apps
  • Multiple windows Operating Systems – Some project requirements mandate availability of the configuration clinical and user software on multiple OS versions based on their user demography. MicroGenesis has execution-ready infrastructure to performs testing on multiple versions of platform OS for e.g. windows, 7, 8, 8.1 10 and their various builds across languages.
  • Application/Product Technologies – The products tested are developed on C#, WPF, UWP, Delphi technologies
  MicroGenesis SME team encompassing highly experienced business analysts, test architects analyze each client project and implement testing methodology that would be the best fit which may be Automated testing, Manual verification, or a best proportion of both tailored to project requirements. The SME team at MicroGenesis comprises of experts in test Automation with industry standard testing Tools such as Selenium, TestComplete, Python, Robot frameworks with Selenium/Python, Robotic process automation with UiPath. The test automation is implemented with data driven or hybrid automation frameworks based on project needs as designed by test architects. With our commitment to adhering to ISO quality standards for medical devices, the test reporting is made with objective evidence. They undergo internal Quality compliance cheeks and review process in the internal Quality management System, in addition to the review process at the client side. We regularly submit to ISO audit process as mandated by our certification pre-requisite. Conclusion We also work closely with onsite teams and offer 24/7 support at every step along the way to ensure all verification and validation activities are conducted properly. Visit our services page to gather more information.