Accelerating Team Productivity with Atlassian Intelligence 

Home > Blog > Accelerating Team Productivity with Atlassian Intelligence 

By: Chethan Ananda
Published: March 6, 2024
Accelerating Team Productivity with Atlassian Intelligence

As an Atlassian Platinum Solution Partner, MicroGenesis is thrilled to announce the general availability of AI capabilities across Jira Software, Confluence, Jira Service Management, and more, a significant milestone in enhancing collaboration and productivity within teams. 

At Atlassian, the mission is to unlock the full potential of every team, fostering a future where human expertise harmonizes with artificial intelligence (AI) to drive innovation and efficiency in every workplace scenario. Building on insights gained from two decades of experience supporting millions of software, IT, and business teams, Atlassian unveiled its vision in April to revolutionize teamwork through AI integration. 

What can you do with Atlassian Intelligence? 

With Atlassian Intelligence, you can enhance team collaboration, streamline workflows, and make data-driven decisions more effectively. Some of the capabilities include: 

  • Accelerating productivity: Generate content, automate tasks, and summarize information to boost individual and team efficiency. 
  • Gaining insights: Use AI-powered analytics to extract actionable insights from organizational data, facilitating informed decision-making. 
  • Improving customer support: Utilize virtual agents to automate responses to help requests, reducing response times and improving service quality. 
  • Enhancing content creation: Generate user stories, summaries, and automate content creation tasks within Atlassian products like Jira and Confluence. 
  • Simplifying search: Use natural language queries to quickly find relevant information within your Atlassian Cloud products. 
  • Automating actions: Leverage AI to automate routine actions and workflows, reducing manual effort and streamlining processes. 
  • Increasing accuracy: Use AI to review code, suggest changes, and provide valuable context, enhancing code quality and development efficiency. 
  • Demystifying concepts: Access AI-powered definitions to understand company-specific terms, jargon, or acronyms quickly. 
  • Personalizing experiences: Tailor AI-powered recommendations and suggestions to individual user preferences and needs. 
  • Driving innovation: Harness the power of AI to unlock new possibilities, improve collaboration, and drive innovation within your organization. 

Dig Deeper: Why it’s smart to work with an Atlassian Partner while implementing Atlassian Solutions

Explore Atlassian Intelligence features 

Atlassian Intelligence integrates with products like Jira, Confluence, and Bitbucket to boost your team’s productivity, leverage insights from organizational data, and then use those insights to streamline data-driven decision-making. 

Human-AI Collaboration: Empowering Teams for Success 

Human-AI collaboration marks the dawn of a new era in productivity enhancement. The initial suite of Atlassian Intelligence features not only empowers teams to elevate individual performance but also harnesses organizational data to streamline decision-making processes. Let’s delve into what we’re introducing and what’s on the horizon. 

Boosting Individual Productivity 

Central to effective teamwork is individual productivity, where each team member’s potential is maximized for collective success. With Atlassian Intelligence, team members can effortlessly draft crucial business content, automate repetitive tasks using simple language commands, swiftly condense lengthy content, and seamlessly access relevant assistance tailored to their context. This ensures that everyone can deliver their best work with speed, precision, and excellence. 

Innovative Features Available Now: 

  • Generative AI in the Editor: Instantly generate user stories within Jira Software tickets, modify the tone of customer responses in Jira Service Management, or kickstart a test plan in Confluence. 
  • AI-Powered Summaries: Obtain comprehensive insights on any topic in Confluence through AI-generated summaries, and efficiently summarize issues for swift resolution in Jira Service Management. 
  • Natural Language Automation: Automate tasks swiftly using plain language commands in Confluence. (Coming soon to Jira Software!) 
  • AI Definitions (Beta): Clarify company-specific concepts, jargon, or acronyms instantly with Atlassian Intelligence in Confluence. This feature will soon be available in Jira Software and Jira Service Management. 

Harness AI for Enhanced Action and Efficiency 

In November, Atlassian introduced virtual agents in Jira Service Management, marking a significant milestone in leveraging AI to enhance team collaboration. These specialized AI-powered virtual teammates are designed to respond to help requests on Slack, offering teams a remarkable opportunity to streamline their workflows and maintain service quality. 

Virtual Agent: Your AI-Powered Assistant 

The virtual agent represents the first specialized AI assistant aimed at helping teams achieve more in less time. Atlassian believes that this is just the beginning, with many more specialized virtual teammates poised to assist teams in sprinting from ideas to action at an unprecedented pace. 

Available Today 

Request Type Suggestions: With AI assistance, Jira Service Management admins can now effortlessly create request types by providing just a few words of prompting. Whether it’s setting up a service project for requesting research participant gift vouchers, initiating health and safety checks in manufacturing processes, or even submitting VIP requests for Taylor Swift’s global tour, AI streamlines the process for unparalleled efficiency. 

Also Read: Atlassian Partner Benefits for Small & Medium-sized Businesses

Looking Ahead 

This introduction of virtual teammates is just the beginning of what’s possible with AI-driven collaboration tools. With AI guiding work forward across all stages of the workflow, teams can expect to operate at an elevated level of productivity and efficiency. Atlassian is committed to further advancing AI capabilities to provide teams with the tools they need to thrive in today’s fast-paced digital environment. 

Experience the Power of Atlassian Intelligence Today 

Unlock the full potential of teamwork with Atlassian Intelligence today. We firmly believe that AI has the capacity to revolutionize teamwork in unprecedented ways. As an Atlassian Platinum Partner, MicroGenesis stands ready to assist you in harnessing the power of Atlassian Intelligence. With our expertise and support, you can maximize the benefits of AI-driven collaboration and propel your team towards greater success. 

Related Articles