Digital Workforce using RPA

Digital Workforce using RPA

What is Digital Workforce?
The phrase “digital workforce” has been coined recently to describe an array of robotic and automated solutions for driving productivity & efficiencies in the workplace. Mostly, the digital workforce is not a physical embodiment of a digital worker but a virtual robot (software) that will function in the background. For enterprises, the introduction of Robotic Process Automation (RPA) has resulted in substantial reduction of headcount in highly manual and cost-intensive processes.
Traditionally, we’re more accustomed to hardware robots like the ones seen in a typical automotive manufacturer than software robots.Thus, it was sort of a challenge for people to understand why digital workers were being introduced and how this digital workforce would impact and what they do on a day to day basis. Hence the move was initially met with a lot of apprehension and dismay by many stakeholders. However after witnessing how the new age Digital Workers helped the employees relieve themselves of the mundane and repetitive tasks thereby giving them room to take on more challenging and innovative tasks the adoption has almost tripled since 2017. The icing on the cake was that this adoption helped improve execution time, reduce failures at optimised costs.
Each digital worker can manage one or more process or task. It can also be trained to prioritise selected tasks, handle exceptions and ‘learn by doing’. Digital workers can be configured to run from a central server or even be tagged to an individual user wherein the it runs on the user PC and they work hand in hand to accomplish the task.

Why Robotic Process Automation?
The value addition for Robotic Process Automation (RPA) is derived majorly from rule based processes that are labor intensive, standardized and with structured data. Processes that can be well-defined, involving repetitive tasks in very large volumes, like back office work, data entry, and certain help desk tasks which feed information across different systems.
These software robots can also help postpone an organization’s investment in upgrading legacy internal IT infrastructure. RPA technology can be implemented within an environment without any change in the existing systems thereby avoiding the high costs and operational impacts related to upgradation of legacy systems and / or outdated IT infrastructure. RPA functions as a person would, creating a communication bridge between IT systems operating separately.

How will it affect the current workforce?
McKinsey & Company suggested that “currently demonstrated technologies could automate 45 percent of the activities people are paid to perform and that about 60 percent of all occupations could see 30 percent or more of their constituent activities automated.”
Based on the above statistics; It is predicted that in the next 10 years RPA will replace specific tasks that an employee does than his/her actual position. Despite the impact RPA can have, human intervention may still be needed to take certain tasks to completion. Certain traits unique to humans such as problem solving, creativity, and human interaction is not yet what a robot can automate.
RPA still needs human intervention to be successfully implemented because humans can determine processes suitable for automation and monitor the performance of the robots. The technology isn’t advanced enough to operate without human intervention nor can it reproduce the higher-level thinking and actions that humans are capable of. Essentially, anxiety about RPA replacing the need for a human workforce is irrelevant.

What does the future look like?
With the advent and rise of automation technology, other transformative technologies such as natural language processing, machine and cognitive learning are also on the rise. As a result of automation a good number of employees will be liberated to pursue more creative and innovative work, which will lead to a better customer experience as part of delivering a business service through an end-to-end process. Analysts are hailing 2020 as the “breakout year” for technology adoption by a majority of large and medium scale enterprises – mostly RPA with integrating other intelligent automation technology.
Justin Watson, global robotic and intelligent automation leader at Deloitte, said: “2020 looks to be a breakout year for intelligent automation, as organisations combine robotic process automation with artificial intelligence and other technologies to enable new ways of working. By doing so, automations go beyond the routine to the innovative, from collecting and processing data to predicting, analysing and making contextual decisions.”
The Deloitte report estimates intelligent automation will provide an average cost reduction of 22% and an increase in revenue of 11% over the next three years. However, those organisations currently scaling intelligent automation say they have already achieved a 27% reduction in costs on average from their implementations to date.

The Next step for your organisation!
By the end of the next decade there will be 4 million robots executing mundane office tasks. RPA delivers competitive edge with superior automated process frameworks, scalability, resilience and flexibility. After witnessing the scalability of RPA in digital workforce, it is only obvious that the clear way forward should be to adopt RPA as an integral part of your workforce.
Realize high return on investments with MicroGenesis with:

  • 100% Accuracy: Robots are error free and their super accuracy translates to seamless and rich customer experiences, perfect workflows and zero human intervention
  • Total Compliance: Improves compliance with end-to-end automation and meets risk management and regulatory needs
  • 80% Cost Savings: Realize cost efficiencies of over 80% since robots can take over processes within short time frames
  • Amplified Efficiencies: Free up human resource for strategic and creative tasks to earn value dividends. Productivity scores increase as high as 80% with lower processing costs, faster time-to-market and focus on innovation

MicroGenesis provides higher cost efficiencies, improved compliance and seamless deliveries with a suite of solutions built to fuel your organisation towards a brighter future.

  • Resilient Proven technology: Highly integrable, robust technologies that spans from desktop & workflow automation to AI, NLP and machine learning to manage cognitive actions.
  • Incremental automation: Seamless RPA engagement by identifying repeatable actions and moving up the scale to deep learning for intelligent actions
  • Easy Implementations: RPA can be easily be integrated to existing systems and processes with minimum intrusion and disruption of normal business operations.
  • Process & function agnostic: RPA can be then applied to perfection for any organizational function across all verticals.
  • Low maintenance: Once integrated, RPA incurs minimal maintenance expenses. Low upfront investment makes ensures maximized returns for RPA.
  • Business let enterprise IT: RPA focuses on perfecting business workflows with clear process audit and workflow charting to implement automation
A Platform for Transforming Workforce Productivity

A Platform for Transforming Workforce Productivity

Imagine you are in a situation where your daily commute from your house to your workplace is consistently monitored.

Present-day, it is practically impossible to reach your destination with a seamless and uninterrupted motion. The current situation of traffic and the ill-maintained roads, you hit a glitch ever so often.

Now picture this, you had the power to redo this commute and find a method to fix it right at the root of the problem. A solution that will fix these issues and make it smooth sailing from here on out.

Now apply your understanding of this scenario in reference to the organisations that handle large quantities of data management and processing. Maintaining mundane tasks and processes every day is similar to a track on which you constantly commute. Now introduce ALM into the system to clear the traffic and fix those improper paths on which there is consistent movement.

In a nutshell, that is the power of ALM. The process that will grant your organisation the ability to maintain track, gain momentum and resolve issues that revolve around your development process lifespan.

Application lifecycle management (ALM) is the supervision of a software application from its initial planning through retirement. Modern product lifecycle management requires exceptional quality and optimal service with no system downtime. Today’s developer knows that builds are an integral piece to the Application Lifecycle

Integration of systems in the Application Lifecycle Management (ALM) ecosystem is the key.

Gain actionable insight and strong team collaboration across the software development lifecycle. Allow your organisation to self sustain from conception to deployment. By automating the building and testing process it allows your company to maintain an optimum speed that catapults the time to market and always providing your organisation with a competitive edge.

By integrating people, processes, and tools from the beginning to end, ALM allows businesses to build better software and manage it with ease. As your team and your codebase grow, you can expand your build system incrementally, with relative ease.

Microgenesis offers many features to help with this process.

  • Managing Requirements
  • Design and Development Software
  • Testing and Quality Assurance
  • Real-time Planning and Support

Microgenesis has acquired its unique approach to orchestrating your application development process to run with speed, agility and efficiency with over 2 decades of continuous consulting, deploying and testing of life cycle management.

Partner with us and float over your obstacles with utmost ease and efficiency.

Benefits in Finance & Accounts with Ephesoft’s Smart Information Capture Solution

Benefits in Finance & Accounts with Ephesoft’s Smart Information Capture Solution

It’s Monday morning and your impending duties are awaiting your arrival at work, not just that, a set of collateral documents that are in desperate need of your supervision is piled up expecting your urgent response and care. Wishing that you didn’t have to head to work as you would end up cascading into a pile of monotonous and dull worksheets that swamps you with immense work pressure unnecessarily? Realise the importance of your valuable time that tends to get lost in translation by just organising your documents for delivery. Simplify your mundane tasks and initiate a method of staying ahead of your deliveries. Introducing Ephesoft Transact, an intelligent document capture and classification solution that extracts meaningful data from documents no matter the format or how you receive them. Exponentially accelerate your business transactions and take advantage of your work situation. Classify, optimise and trickle down your workload to smaller nuggets and refrain from overcomplicating daily tasks by enabling our classification technology and allowing organizations to automate and streamline mailroom processing and other document-based business processes. Our Smart Capture solution can identify the information you need without manual data entry, without time-consuming document sorting or scanning separator sheets with barcodes. This solution provides your downstream ERP / BPM solution with extracted information, that is error free thereby avoiding any risks and costly lawsuits. Automate and Elevate above your competition. Power your business with Ephesoft, your personalised technology solution that initiates information capture that drives efficiency and reliability, by incorporating next-generation intelligence into the system that has proven to be simple and cost-effective. How do we do it? By using open standards and web-based software that offers flexible and accessible solutions spread across an array of customers that continue to expand, switching to modern capture-and-extract solutions that save time and drives efficiency. Increase the productivity of your workforce by 400% and unlock trapped documents by adding us as your partner and using our tried and tested Smart Capture technology on-premise or in a SaaS model. Smart capture technology uses supervised machine learning to recognize any field no matter the location on the pages provided. With a focus on efficiency and reliability, Ephesoft has crafted the next generation of intelligent document capture. Witness the advancements in your company and prevent inconsistencies and keep processes predictable, auditable and timely. Make more informed business decisions with real-time visibility into key performance indicators and metrics. Allow your businesses to make informed decisions with the key aspects of better performance and metrics. Enterprise Information Management + RPA Leverage Ephesoft’s enterprise-level smart document capture solution-Transact with RPA tools to stay at par with the evolving digitised industry. Financial institutions are already using Ephesoft Transact with RPA for a variety of used cases, including new account openings, loan approvals and trade finance, AP & AR automation. Our application’s flexibility and ease of integration creates a powerful smart automation platform for any organization to comply with industry standards and that’s future ready Make your Monday mornings something to look forward to, every time. Effortlessly power your business solutions with Ephesoft and MicroGenesis, your partners in growth and hassle-free documentation.
Medical Device Testing- Connecting People and Technology

Medical Device Testing- Connecting People and Technology

IoT for a medical device in this digital era? The Internet of Things (IoT) technology is becoming increasingly prevalent in the development of medical devices and its software. An IoT device is embedded with sensors, actuators, computing devices and data communication capabilities. These are linked to networks for data transportation. IoT-MD makes possible the remote and continuous monitoring of a patient’s health. IoT-MD is poised to revolutionize the functioning of the healthcare industry. Medical device manufacturers and patients who use these devices on a day to day basis have been trusting Microgenesis with its embedded software development process and testing techniques for more than a decade now.  Choosing the right system software for medical devices Finding the appropriate software for the design of medical devices is critical. Developers have many choices to make from whether to use a “roll-your-own” solution or a commercial “off-the-shelf” product to whether to employ a real-time operating system or a general-purpose operating system. There is no optimal solution for all devices but understanding the parameters of the application and its interaction with the target will help developers narrow their search.  Any discussion on software for medical devices should begin with one overarching consideration: Medical devices directly impact human lives. That said, modern medical devices come in all shapes and sizes -from quite large elaborate radiation machines to small implanted pacemakers that are battery operated and they vary greatly in the criticality of their intended functions. Therefore, the first specific consideration in selecting the apt system software should be the intended use case. MGTech’s way forward in the Healthcare Industry Today medical devices /equipment are increasingly packaged with critical software that is used to direct equipment. Software validation has become a critical process before releasing product to the market. A minor bug in the software can be a dangerous and costly affair due to the involvement of human lives! Test validation is guaranteed to help improve code robustness, efficiency, stability, performance, and product readiness of the software to market. As an integral part of the software development life cycle process, test validation is a continuous process, beginning early in the development cycle and critical to devise innovation resulting in more than 50% reduction in time spent on testing of this software. With over a decade of experience in the healthcare industry integrating process, people and system have proved to be a key differentiator in the MicroGenesis’ testing technique. 
Pivot with Industry changes

Pivot with Industry changes

Long gone are the days when industries shifted gradually and at predictable intervals. Modern product lifecycle management requires exceptional quality and optimal service with no system downtime. A challenge in every sense of the world but there is a solution.

Integration of systems in the Application Lifecycle Management (ALM) ecosystem is the key.
Today’s developer knows that builds are an integral piece to the Application Lifecycle. Automated building and testing process will help speed the time to market for your application.

By integrating people, processes, and tools from the beginning to end, ALM allows businesses to build better software and manage it with ease.

Microgenesis offers a number of features to help with this process.

  • Manage Requirement
  • Design and Development Software
  • Testing and Quality Assurance
  • Real-time Planning and Support

If you have a small start-up team working on a new project, you can probably deploy all these build system components on a single system within no time. As your team and your codebase grow, you can expand your build system incrementally, with relative ease.

Microgenesis has acquired its unique approach to orchestrate your application development process to run with speed, agility and efficiency with over 2 decades of continuous consulting, deploying and testing of lifecycle management.

Orchestrate application development process to run with speed, agility and efficiency.

In the software world, a new feature can be developed and released within days. If you set out a specific project plan and let it run for six months, then the result (something that would have been ideal 6 months prior) might no longer have a clear place in the industry. Through ALM, you revise everything as you go, including the design and the development phases. Projects rendered non-viable by industry shifts can be pivoted immediately instead of being pushed to fruition by sheer momentum.

It is simply more rational.

RPA to accelerate business growth

RPA to accelerate business growth

With no training, within 10 minutes you are ready to use a completely functional bot. By the end of the day, you have completed 178 steps workflow in your ERP system WITHOUT A LINE OF CODE. Turn those impossible notions into dependable certified industry solutions from MicroGenesis. Leverage your business with a smart RPA Automator and AI to capitalise on the market opportunity while building an automation journey. RPA is the emerging form of process automation technology based on software robots and Artificial Intelligence workers. RPA represents a tremendous opportunity for organisations to increase performance, improve productivity, decrease costs, among a plethora of other benefits. MicroGenesis RPA Automator is immediate, plentiful, and significant- and can be grouped into 3 core areas.
  • Improved Employee and Customer Satisfaction: All industries today are under the immense pressure of providing the ultimate customer experience in a consumer-centric world while keeping costs as low as possible. 66% said RPA restructures existing workflow, enabling their employees to have more human interactions, and 60% said RPA helps people focus on more meaningful, strategic tasks.
  • Accelerated Productivity Gains: Think of it this way, you may as well see the value in deploying RPA as part of a broader business optimisation strategy. Automating the RPA tool can reduce error-prone and costly manual work, accelerating productivity and gain maximum value from both your RPA technology investment and your human capital.
  • Enhance Compliance: RPA is more than a technology trend. With RPA as the backbone for your enterprise, give your business that support and compliance functions in their efforts to capitalize on the strengths of humans and machines to the solution. As organizations rotate to the new and the digital revolution gains momentum, humans and machines are expected to quickly find themselves working side-by-side, and RPA offers businesses a foundational platform for embracing both as critical team members.
RPA platform depends too much on its own services and needs to develop build-your-own-bot approaches to advance further in the general market. Our business partners need no IT personnel to create RPA bots, they need us to design and deploy bots. Once the RPA solution has been tested and deployed, it can be scaled up or down to create an agile digital labour pool. This could be ideal for companies that have to accommodate seasonal spikes in demand. In today’s fast-paced economy, various verticals use RPA to automate a number of tasks as a part of their routine. From generating mass emails to extracting data from media and scanned documents to invoices and employee history verification and payroll automation. Essentially, any high-volume, business-rules-driven, repeatable process qualifies for automation. Re-engineer your business workflows with MicroGenesis RPA Automator today. Take that leap in the evolution of the business process.