Atlassian Managed Services

Enhance Your Atlassian Utilization with Our Managed Services

Overview

Empowering Enterprise Transformation with Atlassian Solutions and Services

MicroGenesis, the leading Atlassian Platinum Solutions Partner, provides Atlassian Services backed by proven expertise and flexible options to help customers augment and accelerate adoption of their Atlassian tools and realize greater value from their investments.

Faster adoption and utilization of your Atlassian applications
Gain access to specialized expertise and personalized assistance
Obtain customized solutions to meet your unique business needs

Your Partner for Atlassian Managed Services

MicroGenesis is a leading Atlassian Platinum Solution Partner specializing in Agile, DevOps, and ITSM practices. As Atlassian solution experts, we provide a wide range of solutions and services to organizations and teams of all sizes across industries, right from Consulting, Licensing, Implementation, System Integration, to Managed Support Services, and help them achieve higher levels of visibility, collaboration, productivity, and quality with Atlassian and marketplace applications.

Case Study

Engineering Clarity - Transforming Hearing Aid Fitting with Intuitive Software Solutions

Delivering Robust Avionics Software Systems for Defence Operation

Accelerate your Product and Service Innovation with our Atlassian Services

Empowering Enterprises Accelerate Innovation with Atlassian Applications

Comprehensive Adoption of IBM ELM

Accelerating Digital-First Automotive Engineering

Implementation of Jira and Atlassian Guard along with the Automation and Change Management

Implementation of Jira Service Management (JSM) - Insurance

Implementation of Jira and Atlassian – IT Services

MicroGenesis Expands Partnership with PTC,Becomes Authorized Codebeamer Services Partner in India

Building Resilient IT Infrastructure for the Digital Enterprise

In the digital age, every organization depends on technology to operate, innovate, and compete. From...

Services

Our Atlassian Managed Services Portfolio

Each deployment of Atlassian products is unique, so we offer a variety of services to support your adoption and growth journey, whether you need solution development, best practice guidance, performance tune-up, implementation assistance or help analyzing upgradation or migration needs and optimizing your existing applications. Discover which offering is right for you:unique product development and delivery challenges.

Atlassian Consulting

Business case development
Process and systems assessments
Strategy and roadmap development
Report design & development
Design and proof of concepts
Technology evaluation & selection

Atlassian Licensing Management

License procurement
License renewals
License upgradation
License co-terming
License rationalization

Atlassian Implementation

Project planning and execution
Solution architecture & development
Installation and configuration
Process and tool implementation
Application / service enhancements
Time and material or project-based

Integration and Migration Services

Integration / migration of third-party applications
Migration of on-premises applications to cloud
Setup and configuration of marketplace applications
System enhancement and upgrades
Applying downloads, patches, and fixes
Upgrade to latest versions or user tiers

Software Upgradation

Application modernization
Downloads, patches, and fixes
System enhancement and upgrades
Upgrade to latest versions or user tiers

Custom Development

Custom add-ons development
Application and feature development
Workflow and dashboard customization
Connectors for cloud and on-premises applications
Product and service enhancements

Consultant On-Demand

Application administration
Implementation services
Coaching and training
Productivity & FTE optimization
Hourly, daily, weekly, or monthly
Time and material or project-based

Managed Services

8×5, 16×5, and 24×7 application support
SLA- and non-SLA-based services
Incident and service request management
Consulting and implementation
Self-service portal
Subscription-based flexible plans

Get in touch with our Atlassian experts to discuss your needs.

From consulting and licensing to implementation, integration, and ongoing support — we offer end-to-end Atlassian services tailored to your business needs.

Benefits

Partner with MicroGenesis to
maximize your Atlassian utilization

Access to Expertise

Gain access to specialized expertise and personalized assistance.

Operational Efficiency

Help to streamline processes, improving team collaboration and productivity

Efficient Implementation

Faster adoption and utilization of your Atlassian applications

Cost Efficiency

Save operational cost by optimizing license usage and resources.

Customized Solutions

Obtain customized solutions to meet your unique business needs.

Flexible Scaling

Scale your Atlassian utilization effortlessly, as your business grows.

Explore
Our Plugins

Field Extractor for Jira (FEJ)

Parse any rich text field in Jira using predefined templates and automatically populate custom fields.

Space Calendar for Confluence

Plan your team’s events and tasks at the Confluence space level.

Field Mirror for Jira (FMJ)

Automatically populate custom fields on create and edit screens based on other issues.

Blogs

Beyond Compliance: The Future of Software Engineering in Regulated Healthcare and the Role of AI-Driven ALM 

For MedTech Product Managers, Healthcare IT Leaders, and Regulatory Pioneers:  The pressure is...

Drive Innovation with Real-Time Automotive Digital Twins

Digital Twin for Automotive: Beyond Simulation to Real-Time Engineering Insight

The Paradigm Shift That’s Redefining Automotive Excellence Picture this: One fine night...

Beyond Compliance: The Future of Software Engineering in Regulated Healthcare and the Role of AI-Driven ALM 

For MedTech Product Managers, Healthcare IT Leaders, and Regulatory Pioneers:  The pressure is...

What Is OSLC? A Guide to Open Services for ALM Integration

In the modern software development ecosystem, integration is no longer a luxury—it’s a necessity. As...

What is IBM ELM and PTC Codebeamer Integration? Benefits for ALM and Systems Engineering

The Shift Towards Integrated ALM Ecosystems In today’s complex engineering and product development...

The Best ALM Software for Safety-Critical Industries

In today’s fast-evolving technology landscape, safety-critical industries such as automotive, aerospace,...

How to Transition from Traditional Development to ALM

The transition from traditional software development to Application Lifecycle Management (ALM) represents...

System Modeling: The Key to Validating Requirements and Building Embedded Systems

In today’s complex technological environment, developing embedded systems requires robust methodologies...

How Requirements Engineering Shapes Successful System and Software Projects

In the complex world of system and software development, the success or failure of a project can often...

Ensuring Quality Assurance in Software Engineering: Best Practices

In software engineering, Quality Assurance (QA) is critical to ensuring that a product functions as intended,...

What is XLNC? Your Managed Service Platform for Atlassian and Beyond

In today’s agile and fast-moving business world, organizations rely heavily on tools like Jira, Confluence, Bitbucket, and various DevOps platforms to manage projects....

Testimonials

Engineering Manager

Product Design (Automotive & Technology Industry)

“Thank you for your technical expertise and direction. We are grateful for the excellent operational assistance as well. Your outstanding efforts are truly appreciated – please continue your excellent work.”

Head of IT

Telecom Industry

“Overall, it was a very great experience working with the team. Highly recommend them, as they were very professional and kind to listen to our questions and solve our queries. Thanks for all the support.”

IT Manager

Healthcare Technology

“The migration process was smooth and well-handled. Communication was clear and consistent throughout, which made the experience seamless.”

Senior Manager

Networking Solutions Industry

“The team has always been supportive and prioritizes customer needs over everything.”

Project Lead

Manufacturing (Automotive Components)

“So far, good collaboration in management and support. Response time is also appreciable.”

Business Analyst

Banking Technology (Digital Solutions)

“The overall service was professional and efficient. Very satisfied with the support provided.”

Technology Lead

Fintech Industry

“It has been a satisfactory experience with your team’s services and support.”

IT Operations Manager

Consumer Goods Industry

“Excellent support and quick responses throughout our engagement.”

Infrastructure Specialist

Food & Beverages Industry

“The services and support exceeded expectations across all areas.”

IT Specialist

Healthcare Training Solutions

“Great collaboration and smooth handling of tools like Jira and Confluence.”

Systems Lead

Healthcare IT

“Very good support for migration and licensing requirements. Communication has been excellent.”

Optimize, secure, and scale Atlassian continuously—get started with our managed services.

Reach out and let's begin

Discover how our Atlassian Managed Services can enhance your business. Contact us for efficient, high-quality solutions.

Santy Nelson

Business Head – Enterprise Solutions

Girish Shenoy

Technical Services Head – Enterprise Solutions

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