Understand Where Your Engineering Environment Stands and What to Improve Next

MicroGenesis provides focused engineering assessments that help organizations identify maturity gaps, workflow bottlenecks, integration challenges and transformation priorities.

Schedule an Engineering Assessment

WHAT WE ASSESS

ASPICE Readiness
  • Process maturity
  • Engineering workflows
  • Traceability
  • Governance
  • Assessment readiness
Embedded DevOps Maturity
  • CI/CD maturity
  • Testing automation
  • Release workflows
  • Toolchain integration
  • Traceability
MBSE Adoption
  • Systems engineering maturity
  • Modelling readiness
  • Lifecycle integration
  • Traceability
  • Engineering workflow alignment
Engineering Workflow Assessment

Evaluate the relationship between:

Requirements → Development → Testing → Validation → Release

Toolchain Assessment

Identify integration gaps, workflow inefficiencies and opportunities for automation.

Cybersecurity Readiness

Assess cybersecurity engineering processes and alignment with ISO/SAE 21434.

OUR APPROACH

Understand

Review current processes, workflows, tools and engineering practices.

Assess

Evaluate maturity, gaps, dependencies and operational challenges.

Prioritize

Identify the highest-value improvement opportunities.

Recommend

Define practical next steps and transformation priorities.

WHAT YOU RECEIVE

Current-state assessment

Gap analysis

Maturity insights

Priority recommendations

Transformation roadmap

Know Where Your Engineering Environment Stands

Identify maturity gaps, workflow bottlenecks and transformation priorities and define where to focus next.

Schedule an Engineering Assessment

Accelerating Automotive

Software Delivery

Gain practical insights into the engineering practices shaping the future of Software-Defined Vehicle development.

Salesforce Implementation Partner

From strategy to go-live — and beyond

As your dedicated Salesforce implementation partner, MicroGenesis delivers full-lifecycle implementations using a structured, low-risk methodology designed to get you to value quickly and keep you there through every phase of growth.

1. Discovery & Advisory

Workshops with your Salesforce consulting team to map processes, define goals, and shape a clear CRM roadmap.

2. Solution Design

Architecture, data model, and configuration blueprint crafted by certified Salesforce consultants aligned to your requirements.

3. Build & Configure

Declarative setup plus custom development across Sales, Service & Experience Cloud — built to Salesforce best practices.

4. Data & Integration

Secure data migration and Salesforce integration with your existing enterprise systems, delivered by our Salesforce integration partners team.

5. Testing & QA

Functional, integration, and user acceptance testing for a reliable, low-risk rollout of your Salesforce environment.

6. Deployment & Go-Live

Controlled release with cutover planning and hypercare support during the critical first days post-launch.

7. Training & Adoption

Enablement and change management from your Salesforce consulting firm to drive confident, lasting user adoption.

8. Managed Support

Ongoing 24×7 L1–L3 Salesforce managed support and continuous improvement for your live org.

Salesforce Managed Support

24X7 L1, L2 & L3 Salesforce support

Keep your Salesforce environment healthy, secure, and continuously improving with always-on managed support across all three tiers – delivered by our Salesforce partner team under clear SLAs.

24 X 7 X 365 Salesforce support coverage with defined SLAs and escalation paths

L1 : First Line

Day-to-day user support & monitoring
  • Ticket logging, triage & tracking
  • User access, login & password assistance
  • Basic how-to and navigation support
  • System monitoring and known issue resolution
  • Escalation to L2/L3 teams when required

L2: Functional

Configuration & Advanced Troubleshooting
  • Configuration changes and administrative tasks
  • Flow, validation rule, and automation troubleshooting
  • Reports, dashboards, and data issue resolution
  • Salesforce integration and synchronization diagnostics
  • Root cause analysis and issue resolution

L3: Engineering

Custom Development & Deep Expertise
  • Apex, Lightning Web Components (LWC), and custom code troubleshooting
  • Complex Salesforce integration engineering and support
  • Performance optimization and scalability tuning
  • Enhancements and new feature development
  • Vendor escalation management and coordination