Build Engineering Process Maturity That Supports Quality, Traceability and Continuous Improvement

MicroGenesis helps automotive organizations assess, improve and operationalize engineering processes aligned with Automotive SPICE.

Schedule an ASPICE Readiness Assessment

WHY ASPICE MATTERS

ASPICE provides a structured framework for evaluating and improving automotive software development process capability.

But process maturity should not exist only for assessment preparation.

It should improve the way engineering teams plan, develop, test, manage change and deliver software.

COMMON ASPICE CHALLENGES

Compliance disconnected from engineering execution

Manual evidence collection

Inconsistent process adoption

Traceability gaps

Process maturity varying across programs

Late-stage assessment preparation

Fragmented engineering workflows

OUR ASPICE SERVICES

Process & Maturity Assessment

Evaluate current process capability and identify maturity gaps.

Process Definition & Tailoring

Develop engineering processes, procedures, templates and work products aligned with organizational needs.

Process Implementation

Embed processes into real engineering workflows and toolchains.

Capability Improvement

Support teams in improving process execution and maturity.

Supplier Process Assessment

Assess engineering process capability across suppliers and development partners.

Assessment Readiness

Prepare teams, evidence, work products and governance for ASPICE assessments.

Training & Coaching

Enable engineering teams through role-based training, coaching and mentoring.

Engineering areas

System Engineering
Software Engineering
Requirements Management
Architecture & Design
Implementation
Testing
Configuration & Change Management
Quality Assurance
Project Management
Traceability

OUTCOMES

Improved process maturity

Stronger engineering consistency

Better traceability

Reduced manual compliance effort

Improved assessment readiness

Better engineering visibility

Improve ASPICE Maturity Through Engineering, Not Documentation Alone

Schedule an ASPICE Readiness Assessment

Accelerating Automotive

Software Delivery

Gain practical insights into the engineering practices shaping the future of Software-Defined Vehicle development.

Salesforce Implementation Partner

From strategy to go-live — and beyond

As your dedicated Salesforce implementation partner, MicroGenesis delivers full-lifecycle implementations using a structured, low-risk methodology designed to get you to value quickly and keep you there through every phase of growth.

1. Discovery & Advisory

Workshops with your Salesforce consulting team to map processes, define goals, and shape a clear CRM roadmap.

2. Solution Design

Architecture, data model, and configuration blueprint crafted by certified Salesforce consultants aligned to your requirements.

3. Build & Configure

Declarative setup plus custom development across Sales, Service & Experience Cloud — built to Salesforce best practices.

4. Data & Integration

Secure data migration and Salesforce integration with your existing enterprise systems, delivered by our Salesforce integration partners team.

5. Testing & QA

Functional, integration, and user acceptance testing for a reliable, low-risk rollout of your Salesforce environment.

6. Deployment & Go-Live

Controlled release with cutover planning and hypercare support during the critical first days post-launch.

7. Training & Adoption

Enablement and change management from your Salesforce consulting firm to drive confident, lasting user adoption.

8. Managed Support

Ongoing 24×7 L1–L3 Salesforce managed support and continuous improvement for your live org.

Salesforce Managed Support

24X7 L1, L2 & L3 Salesforce support

Keep your Salesforce environment healthy, secure, and continuously improving with always-on managed support across all three tiers – delivered by our Salesforce partner team under clear SLAs.

24 X 7 X 365 Salesforce support coverage with defined SLAs and escalation paths

L1 : First Line

Day-to-day user support & monitoring
  • Ticket logging, triage & tracking
  • User access, login & password assistance
  • Basic how-to and navigation support
  • System monitoring and known issue resolution
  • Escalation to L2/L3 teams when required

L2: Functional

Configuration & Advanced Troubleshooting
  • Configuration changes and administrative tasks
  • Flow, validation rule, and automation troubleshooting
  • Reports, dashboards, and data issue resolution
  • Salesforce integration and synchronization diagnostics
  • Root cause analysis and issue resolution

L3: Engineering

Custom Development & Deep Expertise
  • Apex, Lightning Web Components (LWC), and custom code troubleshooting
  • Complex Salesforce integration engineering and support
  • Performance optimization and scalability tuning
  • Enhancements and new feature development
  • Vendor escalation management and coordination