Connect Systems Engineering, Architecture and Product Development

MicroGenesis helps automotive organizations adopt MBSE to improve systems visibility, cross-domain collaboration, lifecycle traceability and engineering decision-making.

WHY MBSE MATTERS

Software-defined vehicles bring together increasingly complex:

  • ECUs
  • Embedded software
  • Electronics
  • Connectivity
  • Autonomous functions
  • Safety systems
  • Validation environments

Document-centric engineering makes it harder to understand relationships, dependencies and change impact.

MBSE provides a systems-driven foundation for managing this complexity.

COMMON MBSE CHALLENGES

Limited cross-domain visibility

Disconnected requirements and design

Poor traceability between models and implementation

MBSE treated as a standalone modelling exercise

Limited adoption outside systems engineering

Weak connection between models and validation

WHAT WE ENABLE

MBSE Strategy & Adoption

Define an MBSE roadmap aligned with engineering transformation goals.

Systems Architecture & Modelling

Digital Thread

Connect requirements, models, development, testing, validation and release.

Lifecycle Traceability

Improve visibility across

Integrated Engineering Workflows

Connect MBSE with Embedded DevOps, engineering processes, validation ecosystems and toolchains.

OUTCOMES

Improved systems visibility

Reduced engineering ambiguity

Better cross-domain collaboration

Stronger lifecycle traceability

Improved change impact visibility

Reduced integration complexity

Better engineering decision-making

Build Connected and Traceable Automotive Engineering Systems

Accelerating Automotive

Software Delivery

Gain practical insights into the engineering practices shaping the future of Software-Defined Vehicle development.

Salesforce Implementation Partner

From strategy to go-live — and beyond

As your dedicated Salesforce implementation partner, MicroGenesis delivers full-lifecycle implementations using a structured, low-risk methodology designed to get you to value quickly and keep you there through every phase of growth.

1. Discovery & Advisory

Workshops with your Salesforce consulting team to map processes, define goals, and shape a clear CRM roadmap.

2. Solution Design

Architecture, data model, and configuration blueprint crafted by certified Salesforce consultants aligned to your requirements.

3. Build & Configure

Declarative setup plus custom development across Sales, Service & Experience Cloud — built to Salesforce best practices.

4. Data & Integration

Secure data migration and Salesforce integration with your existing enterprise systems, delivered by our Salesforce integration partners team.

5. Testing & QA

Functional, integration, and user acceptance testing for a reliable, low-risk rollout of your Salesforce environment.

6. Deployment & Go-Live

Controlled release with cutover planning and hypercare support during the critical first days post-launch.

7. Training & Adoption

Enablement and change management from your Salesforce consulting firm to drive confident, lasting user adoption.

8. Managed Support

Ongoing 24×7 L1–L3 Salesforce managed support and continuous improvement for your live org.

Salesforce Managed Support

24X7 L1, L2 & L3 Salesforce support

Keep your Salesforce environment healthy, secure, and continuously improving with always-on managed support across all three tiers – delivered by our Salesforce partner team under clear SLAs.

24 X 7 X 365 Salesforce support coverage with defined SLAs and escalation paths

L1 : First Line

Day-to-day user support & monitoring
  • Ticket logging, triage & tracking
  • User access, login & password assistance
  • Basic how-to and navigation support
  • System monitoring and known issue resolution
  • Escalation to L2/L3 teams when required

L2: Functional

Configuration & Advanced Troubleshooting
  • Configuration changes and administrative tasks
  • Flow, validation rule, and automation troubleshooting
  • Reports, dashboards, and data issue resolution
  • Salesforce integration and synchronization diagnostics
  • Root cause analysis and issue resolution

L3: Engineering

Custom Development & Deep Expertise
  • Apex, Lightning Web Components (LWC), and custom code troubleshooting
  • Complex Salesforce integration engineering and support
  • Performance optimization and scalability tuning
  • Enhancements and new feature development
  • Vendor escalation management and coordination