Connect Engineering Data Across the Product Lifecycle

MicroGenesis helps automotive organizations connect engineering information across requirements, architecture, development, testing, validation and release to improve traceability and engineering visibility.

Schedule a Digital Thread Workshop

The Problem

Engineering information is often distributed across:

Requirements tools

Architecture models

ALM platforms

Testing systems

Validation environments

Defect systems

Source repositories

Release platforms

When these environments are disconnected, teams struggle to understand:

  • What changed?
  • What is affected?
  • Has it been tested?
  • Is the evidence complete?

WHAT WE ENABLE

Requirements Traceability

Connect requirements with design, development and validation.

Lifecycle Connectivity

Create relationships across engineering systems and work products.

Change Impact Visibility

Understand dependencies and affected engineering artifacts.

Test & Validation Traceability

Connect requirements with verification, validation and defects.

Release Traceability

Maintain visibility from engineering change to release.

Toolchain Connectivity

Integrate ALM, modelling, development, testing and release environments.

DIGITAL THREAD + MBSE + DEVOPS

Digital Thread is not another tool.

It is the connective layer between engineering practices and engineering systems.

  • MBSE defines system relationships →
  • Digital Thread connects engineering information →
  • Embedded DevOps connects development and delivery →

Together they create connected engineering.

OUTCOMES

End-to-end lifecycle visibility

Stronger traceability

Faster impact analysis

Better engineering decisions

Reduced information silos

Improved collaboration

Connect Your Engineering Lifecycle

Identify where engineering information, traceability and change visibility can be strengthened across your product lifecycle.

Schedule a Digital Thread Workshop

Accelerating Automotive

Software Delivery

Gain practical insights into the engineering practices shaping the future of Software-Defined Vehicle development.

Salesforce Implementation Partner

From strategy to go-live — and beyond

As your dedicated Salesforce implementation partner, MicroGenesis delivers full-lifecycle implementations using a structured, low-risk methodology designed to get you to value quickly and keep you there through every phase of growth.

1. Discovery & Advisory

Workshops with your Salesforce consulting team to map processes, define goals, and shape a clear CRM roadmap.

2. Solution Design

Architecture, data model, and configuration blueprint crafted by certified Salesforce consultants aligned to your requirements.

3. Build & Configure

Declarative setup plus custom development across Sales, Service & Experience Cloud — built to Salesforce best practices.

4. Data & Integration

Secure data migration and Salesforce integration with your existing enterprise systems, delivered by our Salesforce integration partners team.

5. Testing & QA

Functional, integration, and user acceptance testing for a reliable, low-risk rollout of your Salesforce environment.

6. Deployment & Go-Live

Controlled release with cutover planning and hypercare support during the critical first days post-launch.

7. Training & Adoption

Enablement and change management from your Salesforce consulting firm to drive confident, lasting user adoption.

8. Managed Support

Ongoing 24×7 L1–L3 Salesforce managed support and continuous improvement for your live org.

Salesforce Managed Support

24X7 L1, L2 & L3 Salesforce support

Keep your Salesforce environment healthy, secure, and continuously improving with always-on managed support across all three tiers – delivered by our Salesforce partner team under clear SLAs.

24 X 7 X 365 Salesforce support coverage with defined SLAs and escalation paths

L1 : First Line

Day-to-day user support & monitoring
  • Ticket logging, triage & tracking
  • User access, login & password assistance
  • Basic how-to and navigation support
  • System monitoring and known issue resolution
  • Escalation to L2/L3 teams when required

L2: Functional

Configuration & Advanced Troubleshooting
  • Configuration changes and administrative tasks
  • Flow, validation rule, and automation troubleshooting
  • Reports, dashboards, and data issue resolution
  • Salesforce integration and synchronization diagnostics
  • Root cause analysis and issue resolution

L3: Engineering

Custom Development & Deep Expertise
  • Apex, Lightning Web Components (LWC), and custom code troubleshooting
  • Complex Salesforce integration engineering and support
  • Performance optimization and scalability tuning
  • Enhancements and new feature development
  • Vendor escalation management and coordination