Home / News / Fastest Growing Partner Award at 2023 Tempo Partner Awards

Fastest Growing Partner Award at 2023 Tempo Partner Awards

We are proud to announce that MicroGenesis TechSoft has been awarded as the Fastest Growing Partner in the 2023 Tempo Partner Awards. This prestigious award recognizes our exceptional performance in expanding our customer base and delivering portfolio management solutions to clients using Tempo’s software.

Source: “Tempo Recognizes Leading Solution Partners with Its 2023 Partner Awards.” BusinessWire. 18 Apr. 2023,

https://www.businesswire.com/news/home/20230418005364/en/Tempo-Recognizes-Leading-Solution-Partners-With-Its-2023-Partner-Awards

Our partnership with Tempo has been instrumental in delivering value to our customers and expanding our business. Through the use of Tempo’s portfolio management solutions, we have helped our clients improve their project management capabilities and operational efficiency. This award reflects our dedication to delivering high-quality services and solutions to clients, as well as our commitment to investing in our partnership with Tempo.

As a leading software solutions provider, we are committed to continuing our growth trajectory and delivering innovative solutions that help our clients achieve their business objectives. We would like to thank Tempo for recognizing our achievement and look forward to continuing our partnership in the years to come.”

At MicroGenesis, we strive to deliver the best possible solutions and services to our clients. Our partnership with Tempo has allowed us to offer comprehensive portfolio management solutions to clients across industries, helping them manage their projects, teams, and portfolios effectively.

Winning the Fastest Growing Partner award is a testament to the hard work and dedication of our team, as well as our commitment to delivering value to our clients. We are grateful for the recognition from Tempo and for their support in enabling our growth.

As a Fastest Growing Partner, we will continue to focus on expanding our customer base and providing innovative solutions that meet the evolving needs of our clients. We are excited about the opportunities ahead and look forward to continuing our partnership with Tempo.

Once again, we thank Tempo for this award and are proud to be part of their network of over 600 partners, serving more than 28,000 customers globally. We are committed to delivering exceptional services and solutions to our clients and are grateful for the support of our partners and customers.

Case Study

Salesforce Implementation Partner

From strategy to go-live — and beyond

As your dedicated Salesforce implementation partner, MicroGenesis delivers full-lifecycle implementations using a structured, low-risk methodology designed to get you to value quickly and keep you there through every phase of growth.

1. Discovery & Advisory

Workshops with your Salesforce consulting team to map processes, define goals, and shape a clear CRM roadmap.

2. Solution Design

Architecture, data model, and configuration blueprint crafted by certified Salesforce consultants aligned to your requirements.

3. Build & Configure

Declarative setup plus custom development across Sales, Service & Experience Cloud — built to Salesforce best practices.

4. Data & Integration

Secure data migration and Salesforce integration with your existing enterprise systems, delivered by our Salesforce integration partners team.

5. Testing & QA

Functional, integration, and user acceptance testing for a reliable, low-risk rollout of your Salesforce environment.

6. Deployment & Go-Live

Controlled release with cutover planning and hypercare support during the critical first days post-launch.

7. Training & Adoption

Enablement and change management from your Salesforce consulting firm to drive confident, lasting user adoption.

8. Managed Support

Ongoing 24×7 L1–L3 Salesforce managed support and continuous improvement for your live org.

Salesforce Managed Support

24X7 L1, L2 & L3 Salesforce support

Keep your Salesforce environment healthy, secure, and continuously improving with always-on managed support across all three tiers – delivered by our Salesforce partner team under clear SLAs.

24 X 7 X 365 Salesforce support coverage with defined SLAs and escalation paths

L1 : First Line

Day-to-day user support & monitoring
  • Ticket logging, triage & tracking
  • User access, login & password assistance
  • Basic how-to and navigation support
  • System monitoring and known issue resolution
  • Escalation to L2/L3 teams when required

L2: Functional

Configuration & Advanced Troubleshooting
  • Configuration changes and administrative tasks
  • Flow, validation rule, and automation troubleshooting
  • Reports, dashboards, and data issue resolution
  • Salesforce integration and synchronization diagnostics
  • Root cause analysis and issue resolution

L3: Engineering

Custom Development & Deep Expertise
  • Apex, Lightning Web Components (LWC), and custom code troubleshooting
  • Complex Salesforce integration engineering and support
  • Performance optimization and scalability tuning
  • Enhancements and new feature development
  • Vendor escalation management and coordination