Jira On-Prem to Cloud Migration Case Study

Case Studies

Migration of Atlassian On-premises Jira Instance to the Atlassian Cloud.

Background

This globally acclaimed organization helps customers reimagine their products and services through design-thinking and application of digital technologies such as IoT (Internet of Things), Cloud, Mobility, Virtual Reality, and Artificial Intelligence. They have a presence across the globe at more than 35 locations in 15 countries. It provides Design-led digital engineering, technology development, testing, and systems integration services. It has a leadership position in its chosen
verticals of Media & Communications, Healthcare & Pharma and Transportation. The company has been using Jira software and Confluence server for their project management and collaboration needs.

Use Case

The goal was to migrate the world’s leaders in design and technology services and solution Organization’s Atlassian On-premises Jira Instance to the Atlassian Cloud.

MicroGenesis’ Approach for Atlassian Cloud Migration

The MG team analyzed the existing Jira Software instances, identified migration components, and
developed a cloud migration roadmap to address data and add-on complexities

Challenges

Scaling Challenges and Infrastructure Limitations:
The growing Jira instance led to infrastructure scaling issues,
including server maintenance, slowness, and vulnerabilities
impacting organizational performance.

On-Premises Optimization and Documentation:
MG optimized the on-premises Jira instance, enhancing performance by refining data and configurations, supported
by detailed system documentation and migration plans. Project Separation and Cloud-Specific

Planning:
MG carefully separated cloud-specific projects, data, and add-ons, migrating only relevant elements to the cloud,
ensuring seamless transitions for teams and systems.

Controlled Migration to Production:
Using the Jira Cloud Migration Assistant, MG executed a
planned production migration with thorough tests and
automated validation to ensure data integrity and reliability.

Centralized User Management with Atlassian
Guard:
MG proposed and implemented Atlassian Guard for Single Sign-On (SSO) and centralized user management, streamlining administration across all Atlassian cloud applications.

Complex Project and Plugin Migration:
Managing numerous projects across teams made separating
and migrating specific projects and their associated plugins a
significant challenge.

Centralized User Management Needs:
Managing access to multiple Atlassian applications centrally was critical for efficient user management and secure access control.

Complex Project and Plugin Migration:
Managing numerous projects across teams made separating
and migrating specific projects and their associated plugins a
significant challenge.

Client's Expected Outcomes

On-Premises Optimization and Documentation:
MG optimized the on-premises Jira instance, enhancing performance by refining data and configurations, supported by detailed system documentation and migration plans

Project Separation and Cloud-Specific Planning:
MG carefully separated cloud-specific projects, data, and add-ons, migrating only relevant elements to the cloud, ensuring seamless transitions for teams and systems

Controlled Migration to Production:
Using the Jira Cloud Migration Assistant, MG executed a planned production migration with thorough tests and automated validation to ensure data integrity and reliability.

Controlled Migration to Production:
Using the Jira Cloud Migration Assistant, MG executed a planned production migration with thorough tests and
automated validation to ensure data integrity and reliability.

How MicroGenesis Was Uniquely Positioned to Address the Challenge

MicroGenesis is a trusted expert in implementing IBM Engineering Lifecycle Management (ELM) solutions.

A proven track record of addressing similar challenges in various industries.

Results:

A behemoth part of Jira software application now successfully moved to the Atlassian Cloud and with implementation of Atlassian Guard by the MicroGenesis, the Customer teams are now fully active with 2000+ users using the Cloud products and its plugins seamlessly within the cloud environment.

The Atlassian cloud migration team at MicroGenesis successfully completed the migration and third-party app integrations within the anticipated time period without affecting teams’ productivity and company operations

The Global organization now has project management and collaboration tools that are more effective and secure to match their expanding business demands individually with respect to their teams on the On-premises and the Cloud Jira.